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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Lisa Morena
Customer Order Number: 200012804026899
Purchase Order No: 109004023387877
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Madison Park Queen Comforter Sets= , 7-Piece Tufted Pintuk Bed in a Bag Bed Set, Satin Luxury Taupe Comforter = Bedding Set with Decor Pillow, Bed Size: Queen, Actual Color: Taupe, Collec= tion: Old Version/21632145
Agent message:   Cx stated that this item arrived dam= aged and that they threw it away/Customer is requesting a refund. Please fo= llow up and assist the customer.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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