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Sent fro= m my iPhone

On Mar 5, 2= 025, at 12:51=E2=80=AFPM, Crystal Lopez <crystallopez620@gmail.com> w= rote:

= =EF=BB=BFThe package went to the wrong address and here=E2=80=99s a picture= of my front door
<image0.jpeg>

Sent from my iPhone
<= br>
On Mar 5, 2025, at 11:46=E2=80=AFAM, Designer = Living Inc. <s-1616C21D8F884D3CB7F210CC6577810C@relay.walmart.com> wr= ote:

= =EF=BB=BF

Hi - 


Can i have it


Thanks,,

<= p>Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Walmart has the picture if you want me to= give it to you I can get it but it=E2=80=99s two different area

= Sent from my iPhone


On Mar 5, 2025, at 7:48=E2=80= =AFAM, s-1616C21D8F884D3CB7F210CC6577810C@relay.walmart.com wrote:

<= /blockquote>

=EF=BB=BF

You have a message from Designer= Living Inc. - Walmart.com  



= Sales Order Id:  200012970787042

Item:   Intelligent Design Twin/Twin XL Size Comforter Sets, 3-Piece Velve= t Bedding Set for All Seasons, Black Comforter Bed Set with Decor Pillow fo= r College Dorm



Hello -


We chec= ked the address and it was correct. We ask that you first check with other family members, neighb= ors and around the outside of your home to ensure the package was not mispl= aced. 

&nb= sp;

Sincerely,

Jerson

Designer Living Customer Service

info@designerliving.com

&nbs= p;

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc. = ;


** THIS IS AN ESCALATION **


This is Wal= mart Customer Care, contacting you on behalf of the customer for the order = below. The customer is receiving a copy of this message.


<= strong> Customer Name: Crystal lopez

Customer O= rder Number: 200012970787042

Purchase Order No:=  109005884245422

Reason for Contact: =  Delivered to Wrong Location/LAD

Item name/number:   Intelligent Design Twin/Twin XL Size Comforter Sets, 3-Piece Ve= lvet Bedding Set for All Seasons, Black Comforter Bed Set with Decor Pillow= for College Dorm/688457650

Agent message:   T= he cx didn't receive the product. The picture shows that it is delivered to= an incorrect address. The cx would like a refund on this.



What you need to do now:

1. Reply to thi= s message to contact the customer, and do so within 48 hours, per the guide= lines outlined in the Marketplace Seller Customer= Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Wal= mart Customer Service Team


=3D""

3D""
3D"=