Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Wed, 12 Mar 2025 14:24:29 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Lauren Bucher

Customer Order Number: 200012706199300

Purchase Order No: 108932541507712

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Textured Waffle Like King/Cal-King Comforter Sets 3 Piece Bedding with Pillow Shams Off-White/5086056296

Agent message:   the item that the customer has received was bad and was falling apart, please send out a return label to the customer so that the item can be returned

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team