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PLease provide me directions on what to do next. Do I box up th= e item and attached the shipping label and bring to a Fed Ex loca= tion? Is the shipping pre-paid?
On Mon, Mar 10, 2025 a= t 12:32=E2=80=AFPM Designer Living Inc. <s-10CDCB641FA64FF98C4065D45A48AD32= @relay.walmart.com> wrote:

Hello Regina / Walmart -


Thank you&nb= sp; for reaching us. I attached the FedEx return label. We will process the= refund once we receive the item.


Thanks,

Jerson

=


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc., 


Regina Monthony wants to connect with you for the order bel= ow:


Customer Order Number:  2000126= 91712080

Purchase Order No:  109001942665797

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Flannel Sheets Queen W/= Pocket, 100% Cotton, Novalty Seafoam Foxes, Queen Sheet Sets, 4pc/23305181= 5



Customer Message:

These s= heets are awful! They are not soft. Feel like canvas. How can I get a refun= d?


What you need to do now:

1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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