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Date: Sun, 09 Mar 2025 22:04:10 +0000
Subject: Message from Walmart.com Customer:  Ask a question, 200013030107189
From: Jennifer Burns <c-EBF0E7FD343745749BAEE1E211D21358@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div>Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div>Jennifer Burns wants to connect with you for the order below:</div=
>
    <div><br></div>
    <div><b> Customer Order Number</b>:&nbsp; 200013030107189</div>
    <div><b> Purchase Order No</b>:&nbsp; 109001113393215</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number:</b>&nbsp; Intelligent Design Full/Queen Size=
 Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Navy Comforter=
 Bed Set with Decor Pillow/985732552 </div>
    <div><br><br></div>
    <div><b>Customer Message</b>:<br></div>
    First, I did not receive the shams with my order. Second, I=E2=80=99m a=
lso  wondering about the return policy. I=E2=80=99m still in the 90 days, b=
ut don=E2=80=99t see an option to return it. I=E2=80=99m interested in exch=
anging it for a king size which I think will fit my queen bed better as thi=
s barely fits. Also thinking, but not sure, about switching to purple. Plea=
se let me know what my options are and at a minimum, please send the shams.=
=20
    <div><br></div>
    <div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
    <div><br><br></div>
    <div>Thank you,&nbsp;</div>
    <div>Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
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