Received: from LV8PR06MB9754.namprd06.prod.outlook.com (2603:10b6:408:247::15) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Sun, 9 Mar 2025 21:00:09 +0000 Received: from MW4PR04CA0326.namprd04.prod.outlook.com (2603:10b6:303:82::31) by LV8PR06MB9754.namprd06.prod.outlook.com (2603:10b6:408:247::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8511.26; Sun, 9 Mar 2025 21:00:03 +0000 Received: from SJ1PEPF00002327.namprd03.prod.outlook.com (2603:10b6:303:82:cafe::ad) by MW4PR04CA0326.outlook.office365.com (2603:10b6:303:82::31) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8511.24 via Frontend Transport; Sun, 9 Mar 2025 21:00:03 +0000 Authentication-Results: spf=pass (sender IP is 198.244.56.26) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 198.244.56.26 as permitted sender) receiver=protection.outlook.com; client-ip=198.244.56.26; helo=c26.c5341538.usw1.send.mailgun.net; pr=C Received: from c26.c5341538.usw1.send.mailgun.net (198.244.56.26) by SJ1PEPF00002327.mail.protection.outlook.com (10.167.242.90) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8534.20 via Frontend Transport; Sun, 9 Mar 2025 21:00:01 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1741554001; x=1741561201; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=34SxpRuIm2uswq76vWIEMWRAfeSHD53fAvgVUU2vtJc=; b=ZDczG6ctJaErd3TI9HQv8qTNWo59T/iH5Sv4joUgXshFnu9xD27eYQQmX3Azxp+O+UhaVRy1Vn6Ppu4WSdhzc7RCP4h+a2AWLX1WsnwW4S/ryRk4JIJWN9ikPIEc4j77m2TsobJlkSzaIns3CbsJ/Gyau0XLUsK6uFCj75lEqo8= X-Mailgun-Sending-Ip: 198.244.56.26 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by d424af53216a with HTTP id 67ce01502417240f1bef567c; Sun, 09 Mar 2025 21:00:00 GMT Sender: a-19DA2D372C124247945880F86A7110C0@relay.walmart.com Date: Sun, 09 Mar 2025 21:00:00 +0000 Subject: Please contact the customer - Other Reason From: Walmart Customer Care To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "19DA2D372C124247945880F86A7110C0"} Message-Id: <20250309210000.74c15b06d4c759bc@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 09 Mar 2025 21:00:02.4793 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 58ae8f29-5bb6-4c74-5846-08dd5f4d5c75 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SJ1PEPF00002327:EE_|LV8PR06MB9754:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SJ1PEPF00002327.namprd03.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 58ae8f29-5bb6-4c74-5846-08dd5f4d5c75 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|5073199012|29132699027|69100299015|4076899003|8096899003|43540500003; X-Forefront-Antispam-Report: CIP:198.244.56.26;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:c26.c5341538.usw1.send.mailgun.net;PTR:c26.c5341538.usw1.send.mailgun.net;CAT:NONE;SFS:(13230040)(5073199012)(29132699027)(69100299015)(4076899003)(8096899003)(43540500003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 09 Mar 2025 21:00:01.9949 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 58ae8f29-5bb6-4c74-5846-08dd5f4d5c75 X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: SJ1PEPF00002327.namprd03.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: LV8PR06MB9754 X-MS-Exchange-Transport-EndToEndLatency: 00:00:07.7500866 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8511.025 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(4710117)(4712020)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?blR2dE8yVHBmWWQ5KzZYSjdlMzhUbVJNendIT0hxRzRYYmMvZzdiRUVrZDFI?= =?utf-8?B?eGtaSTlvV2VoWU1LRmRWQ2JqWm5lZ0lrMVhyOUYzZHJIVERkQWJPTjZWd0hn?= =?utf-8?B?N3Z2dHhKZkxmbWZkQzVQZDNid0hxYmZhZUxvNnJScWJ4NVBpWUVTaFFvWmh6?= =?utf-8?B?aEhPRDRCZ1Jka3g2SndEbDBxcWpsVkhGRlV1c0g5N3ppZkFVM3lYMklvRDBa?= =?utf-8?B?bzc5dHZReTd4NVpIdHZTRWU2UllmNm1sRFhsbmN3a0lvRzdheXV3UVMyOVFZ?= =?utf-8?B?aWR3bzN6ZHU5RkVJMVVuTWwxSjVCNlhiVTFUMzk4dFZxMi9HVlRiWWwvU3g0?= =?utf-8?B?UGF1NlNuRitqNXQ4Y1p0OWxsOXcwYTB6djFKeW9IVTFXOHByY0dMejJQM0RP?= =?utf-8?B?SmoxaHM4NUpMZEoxTkZKOGhEaDVTTmdpMnNMNy9RaU54VUk1NTdVa0VaQXcx?= =?utf-8?B?VVBac0tOdW1qTWxxN0hVNGt2QzdmaTI0blJ5MXdyTFBuT0xTODQvOWJJVnFq?= =?utf-8?B?TXl4VXZvMDdqMVY4UFdVT1ErVmNVVmF0ZHBvZW9yWXJucDhxVlNMMlJJVFZp?= =?utf-8?B?anFMOElkY0NPRDdYclZkdnFVUmlPVXJFWDl1SUduZHVIWDJEK2I2SnBTd25F?= =?utf-8?B?eTBDdzFTclprRU9yaitDck1rWVNDeW5hSDVLQ0VhdEh4eEl1eU0zTWxNUDEx?= =?utf-8?B?d05iMzVJOTVrZHdkNUhxeERiMW9BYThOUWVicXJTQ3ViVXlQeVpYZ3dwNm82?= =?utf-8?B?bXlXT013RmVXZkFzeXc2Rm5RS0dOSkIzcU4yWXJ6UXpzSkJObWNnN0RMMGtB?= =?utf-8?B?T0F1TUtRdE8wRldKU1FWaGtvTXBrTG9LT3FvRnBDMVI0ajIrSjEvVWxMdG10?= =?utf-8?B?MlFoL1BtYk02dVM5cjR4MHRQRFM1aXlEUUdaNjJ3RG8xbFgxU29TSzZIVkdM?= =?utf-8?B?YnJpSXZsN0o3ckVaQmNmblVGV2k3NWlYL3hZUVBKYkRjak0rL2lXV1M2MUQ2?= =?utf-8?B?dVE1bzRtcXo5UmY4RjR6QmFjZG9ublZwa3ZpaWVEdVkzZjRndVcwYkRDVzVK?= =?utf-8?B?Y3BOV1RsamNDazVjOHExQWpOVUdzWm5HYnN2TVdlcUtnOEN6bGtZU2M0d3lU?= =?utf-8?B?MVVMNkFnMlE5UWt6V0JoNE8vTjBDWXFkaUJ2c0xvTXJBRFAvVXNLUU1mRUUw?= =?utf-8?B?WEpnbWNnL1RNeGR3TzAxUUhWaEpQUXJqTnNZdWhTTGVIMVNHUmdnWDYzYVc3?= =?utf-8?B?T0FGSXBKbTJsSTN3MlFoY1laNXFvMXJRS3Vndk9wdlo1NEFJQjRSV0szWG4r?= =?utf-8?B?NEpnY0c4STVBbmpnR2dKb1JiOGxBcTJ4VHFLRUE5QzNmOGhGVEpES3VVNmhH?= =?utf-8?B?aFhNKytQc2I3TGlUaGZQVjlxR0pRMW5ZNGhZeFJndDhlVG9kbWkrR3N3Y2tR?= =?utf-8?B?UU9FbXVsUjdvSlR0UElNYXZjb0VCbXMrT2N5ODN5THcwOG1MWjJwQzVZU0M5?= =?utf-8?B?Z3JscW9KN2tOREw5a0M2b3pkZVpIZE9OZ2pFYkxKcXA3UEdJOXI5elNHZCt2?= =?utf-8?B?bTZYalJ0K29SdEwyeTcyc0h2WFYwVW9kTms1c0F4aWtvOENhVCtWSjNBOFdK?= =?utf-8?B?UFA0MUhRRDJzaW9vNkR3dnNMSFZURlZ0UHhjN3FhRHo2d1FSODIrOGtrVzhB?= =?utf-8?B?ZTdocFFtTjRJMEVmM0pyYWoxdG56MlNWQlBmOS83bWRTUElza0wyOGxJWFdP?= =?utf-8?B?MGFnZkRaYWVlbG5jZmpqcEJENzB3cUNSMWNiejduYkV5allqaDBEZkFZdkpq?= =?utf-8?B?TjArZU95OW93aEZIMTFvcGhEamk2S2EzNFFjWE1kcDhVcHVGVVJ0a0lpTFFF?= =?utf-8?B?dWlqZjIxbUxvM3NHSk1JT0tIeWRHdkFYRXQ4S0llWUFqcktTYVRybklOaGc3?= =?utf-8?B?V2RKNjNFQUJSd1RudE5RcC83SEMwTFRqaHVjVjI4UXhVdHltMHhDNkFPT05V?= =?utf-8?B?Yi9ma2lOaUM0WXRZZnFiN25jeCtJaXpWckt1QWxYNzRBWURmMHdjLzQ1eFgr?= =?utf-8?B?dG9xTlg4dUV1SHUwdzJmbEVZVWorMUs4Nkc0dWlLK0s2RmhUTU9EcWdya0xi?= =?utf-8?B?UEdWOVQvUlhoMm9pUE9TdGNlRHFnSzU1VXNpeEhVZlV6dUFCdGsrNkplc3Fp?= =?utf-8?B?Z05hMFVDRUczVld4ME41MkVZTnF2Rng2S1h6NkJPOTJCWGFkWE9tbkpxTzZZ?= =?utf-8?B?bnFUek9hekNsNUFTV0VUc3F6YldkWVVUU1RZaFZobzFtdUpseXFFQzlJeERW?= =?utf-8?B?M1lDMW1HL0N6L3pWUk5rWTJYSWlhUmVZMDJuUlFVY2VWVHNLcTgrWmpoQStx?= =?utf-8?B?eHBLS3RVenB1UW50azB3Y3BrVU01bmdtSDVXYVhRODZ3WHlXb3FCTUFLekJX?= =?utf-8?B?K29mMlNwbDNnckNsUFpGUE80dWdIemVOQUJLSmVCUVpUYjBaYzdCcVg0QkR4?= =?utf-8?B?c3FnMTBmUGk0MnFEL3JKWEZrbTlwTCtYbGduVUUvQnpnaDBYSmlMVnhmVzJ4?= =?utf-8?B?SVluK1Y1SWRMUlZUSEorSFM0cGs2dlY2TGJvUjBJMmlZR3k5ZnJuSGwwb3By?= =?utf-8?B?NnQyU2FBMmVHbXR5ZytBekZZSFR1NFJvdmU1TjZNaFVPYUMxZ09QTmZBMHRo?= =?utf-8?B?SE85V1ZuN2U4MnNMbFZOaldMbHY4VFlsYmNqdGlNVytIdmNra3JDZnJaaXdK?= =?utf-8?B?L0RRNFVqMFZTMFFHeU1FVXJRS0xVMGQvNVZZT05NbmJneDdzV2w2R2RLUG9s?= =?utf-8?B?YW9TUGNzZ1lOeXo5Q1Y0UElNM3VTZ1NmQWVrRXdUcjZOb1RnZm9TMlZOaDhr?= =?utf-8?Q?389g8faPBAHEKH2BpRQRmbuE9n/GWYLDAKoN+1k8=3D?= MIME-Version: 1.0
Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Devon Madia
Customer Order Number: 200013035273239
Purchase Order No: 109006624397873
Reason for Contact:  Other Reason
Item name/number:   510 Design Ellipse Contemporary G= lass and Fabric Table Lamps in Gold (Set of 2), Actual Color: Gold/26455497= 9
Agent message:   Hello Seller! Customer receive the o= rder however it was damaged upon arrival and would like to have a refund fo= r the damaged item. Please coordinate with customer on this matter and your= response is greatly appreciated. Thank you!


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""