Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 07 Mar 2025 19:23:44 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kathleen Schaden

Customer Order Number: 200013005711099

Purchase Order No: 109006313129058

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Regency Heights Full/Queen Fluffy Ribbed Plush Comforter Set 3-Piece Bedding Set Pink, Bed Size: Full/Queen, Actual Color: Pink/12480556234

Agent message:   Hello,

Kindly note that we've received the item in question damaged.

BR.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team