Received: from PH0PR06MB7674.namprd06.prod.outlook.com (2603:10b6:510:e5::8) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Fri, 7 Mar 2025 17:44:34 +0000 Received: from DM6PR06MB6394.namprd06.prod.outlook.com (2603:10b6:5:111::20) by PH0PR06MB7674.namprd06.prod.outlook.com (2603:10b6:510:e5::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8511.19; Fri, 7 Mar 2025 17:44:30 +0000 Received: from DM6PR06MB6394.namprd06.prod.outlook.com ([fe80::f3a5:948c:343c:5112]) by DM6PR06MB6394.namprd06.prod.outlook.com ([fe80::f3a5:948c:343c:5112%3]) with mapi id 15.20.8511.017; Fri, 7 Mar 2025 17:44:29 +0000 From: Apprelle Attos To: info , JLA Customer Service Subject: Re: Inquiry from Amazon customer beth(Order: 111-4386162-1383406) Thread-Topic: Inquiry from Amazon customer beth(Order: 111-4386162-1383406) Thread-Index: AQHbjxXgG9S/dYOXRkCchILgRLKc+bNn17tfgAAazPg= Date: Fri, 7 Mar 2025 17:44:29 +0000 Message-ID: References: <010001956ec3f0d7-b770b0b1-6b92-4e95-b046-9709c73010a0-000000@email.amazonses.com> In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-MS-Exchange-Organization-AuthSource: DM6PR06MB6394.namprd06.prod.outlook.com X-MS-Has-Attach: X-MS-Exchange-Organization-Network-Message-Id: e451360e-ab28-43c6-c435-08dd5d9fb67a X-MS-Exchange-Organization-SCL: 1 X-MS-TNEF-Correlator: X-MS-Exchange-Organization-RecordReviewCfmType: 0 msip_labels: x-ms-publictraffictype: Email X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(425001)(930097)(140003); X-Microsoft-Antispam-Message-Info: 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 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0

Hi DL Team,

Do we have the email for this customer, or can we respond directly to s5vt95pkw8bht8m+dbb295b5-b931-453f-8eeb-e2fd5c14e1ae@marketplace.amazon.= com?

Best Regards,

Mary

E-Commerce Support Team

ecomcs@jlahome.com

From: info <info@designe= rliving.com>
Sent: Friday, March 7, 2025 8:07 AM
To: JLA Customer Service <jlacs@jlahome.com>
Subject: Fw: Inquiry from Amazon customer beth(Order: 111-4386162-13= 83406)

From: beth <s5vt95pkw8= bht8m+dbb295b5-b931-453f-8eeb-e2fd5c14e1ae@marketplace.amazon.com>
Sent: Thursday, March 6, 2025 20:01
To: info <info@designerliving.com>
Subject: Inquiry from Amazon customer beth(Order: 111-4386162-138340= 6)

You have received a message.

Order ID: 111-4386162-1383406:

#	ASIN	Product Name
1	B01N9QVA4Q	Comfort Spaces - Kienna Quilt Mini Set - 3 Piece - White - Stitched Qui= lt Pattern - Full/Queen Size, Includes 1 Quilt, 2 Shams

Message:

Hi! As you c=
an see (attached), I've purchased 2 of the Kienna White Queen Quilt sets. I=
 love the design, but I keep having issues with pilling. The first set didn=
't last a year & even though I'm handwashing the second set, I'm still =
having this issue. I really wanted this bedding to work out! Do you have a =
warranty on this set? I just can't bring myself to purchase yet another set=
 since it would be my third time buying it just to have the same issues. I =
appreciate your response! Thank you, Beth ([e-mail address removed])

No Response Needed

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