Received: from SJ0PR06MB7829.namprd06.prod.outlook.com (2603:10b6:a03:38c::18)
 by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Wed, 5 Mar 2025
 16:40:00 +0000
Received: from IA4P221CA0007.NAMP221.PROD.OUTLOOK.COM (2603:10b6:208:559::17)
 by SJ0PR06MB7829.namprd06.prod.outlook.com (2603:10b6:a03:38c::18) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8489.28; Wed, 5 Mar
 2025 16:39:56 +0000
Received: from BN3PEPF0000B06F.namprd21.prod.outlook.com
 (2603:10b6:208:559:cafe::d7) by IA4P221CA0007.outlook.office365.com
 (2603:10b6:208:559::17) with Microsoft SMTP Server (version=TLS1_3,
 cipher=TLS_AES_256_GCM_SHA384) id 15.20.8489.24 via Frontend Transport; Wed,
 5 Mar 2025 16:39:56 +0000
Authentication-Results: spf=pass (sender IP is 161.38.195.100)
 smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified)
 header.d=relay.walmart.com;dmarc=pass action=none
 header.from=relay.walmart.com;compauth=pass reason=100
Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com
 designates 161.38.195.100 as permitted sender)
 receiver=protection.outlook.com; client-ip=161.38.195.100;
 helo=m195-100.mailgun.net; pr=C
Received: from m195-100.mailgun.net (161.38.195.100) by
 BN3PEPF0000B06F.mail.protection.outlook.com (10.167.243.74) with Microsoft
 SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8534.4
 via Frontend Transport; Wed, 5 Mar 2025 16:39:55 +0000
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1741192795; x=1741199995;
 h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender;
 bh=lZHGUgpLllQuzNmZomvdavLAeKqJ+hh27o+5QDUPg4E=;
 b=DdNjYNL7H79INw2sKj4lsA/M8Il+2Z6YuhsXPXX7pk+Drgm//4eZQBmxXrbbuaiH/PSvisIB6A7Jh7U3u7vkuh46b7//BR+hOgt1XXSfn0enqzY9McNoi1mvZPgzd3toIPR20W90rJWrL+9r9SaZdDMG/ruXUGL2cwqzGeU6I9g=
X-Mailgun-Sending-Ip: 161.38.195.100
X-Mailgun-Sending-Ip-Pool-Name:
X-Mailgun-Sending-Ip-Pool:
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: by bd0c27d27205 with HTTP id 67c87e5b31bbf682166dc7c8; Wed, 05 Mar 2025
 16:39:55 GMT
Sender: c-1616C21D8F884D3CB7F210CC6577810C@relay.walmart.com
Date: Wed, 05 Mar 2025 16:39:55 +0000
Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 20250304003227176
From: Crystal lopez <c-1616C21D8F884D3CB7F210CC6577810C@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "1616C21D8F884D3CB7F210CC6577810C"}
Message-Id: <20250305163955.4b9cb9ceadc30824@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable
Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com
X-MS-Exchange-Organization-ExpirationStartTime: 05 Mar 2025 16:39:55.7795
 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id: 0bb693c0-c506-4be5-f2e0-08dd5c045c7c
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: BN3PEPF0000B06F:EE_|SJ0PR06MB7829:EE_|BLAPR06MB6834:EE_
X-MS-Exchange-Organization-AuthSource: BN3PEPF0000B06F.namprd21.prod.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Office365-Filtering-Correlation-Id: 0bb693c0-c506-4be5-f2e0-08dd5c045c7c
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 1
X-Microsoft-Antispam: BCL:0;ARA:13230040|5073199012|69100299015|29132699027|4076899003|8096899003|7053199007;
X-Forefront-Antispam-Report: CIP:161.38.195.100;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m195-100.mailgun.net;PTR:m195-100.mailgun.net;CAT:NONE;SFS:(13230040)(5073199012)(69100299015)(29132699027)(4076899003)(8096899003)(7053199007);DIR:INB;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 05 Mar 2025 16:39:55.4670
 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: 0bb693c0-c506-4be5-f2e0-08dd5c045c7c
X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364
X-MS-Exchange-CrossTenant-AuthSource: BN3PEPF0000B06F.namprd21.prod.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-Transport-CrossTenantHeadersStamped: SJ0PR06MB7829
X-MS-Exchange-Transport-EndToEndLatency: 00:00:04.8512943
X-MS-Exchange-Processed-By-BccFoldering: 15.20.8511.017
X-Microsoft-Antispam-Mailbox-Delivery:
	ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(4710117)(4712020)(920097)(930097)(140003);
X-Microsoft-Antispam-Message-Info:
	=?utf-8?B?dXI3Y1dlK1krYkwvTVFzNkhOVGUzL2VKSTNraTRTQUUwcGNkcHR3eEdGSnUw?=
 =?utf-8?B?elJUb0t1UHc5b0QwaFVkbjRmNTFTVm8rR3RWVnBhVXErcHRPY1EzdTJpbzMw?=
 =?utf-8?B?ZnJ0aUF5aURmZFFZY3o0Vy9pOTdKaGtYbDMvRCt1Y3NLS0YyY0hialNpT0FS?=
 =?utf-8?B?aEdXMHYzNjc0R0Z5VTlXL2ZkcTQvbWZZRHN4dDZCL2daTUNLQVRSQ3prNUpJ?=
 =?utf-8?B?VUROeTY4cS8zaXFqbGdjZkdlZXk2VlRhVFhPOXc1bVRsMndaQjZiZ2xEU0Zp?=
 =?utf-8?B?cGJnMkVxU2tzT1YxVlVtK3poaHNaelFxaWpNT3k1Y0swOUhvRS9iMmFxbGVV?=
 =?utf-8?B?VjZDK2RrdmRudVN5ODdvUjJNVTdEKzU5d0lmTk1iTkozdENuMVIrbk1WVkZ3?=
 =?utf-8?B?bjlxdEdWRVVMRTNzenRmanQyS0RGc2ZUNWxTYS9Kdm5LbCtQNi9QMmJXQmlV?=
 =?utf-8?B?dktOTWV2N2podzJ3Ymh2ellBL1ZuUmFNUytteVJyZGYzS1RrVFdEV05NZG43?=
 =?utf-8?B?aE1MN0pscnhMWTNvRXpkSStOVWVLR0dyanROVk15ajh5Z1RvUVpWa2hSaCs4?=
 =?utf-8?B?dGU4aER6MFF1MHl1TEQvU1luMnNMMUlOUFJLQTNRZysvMTdaY2pMSXNmUC9U?=
 =?utf-8?B?SzNQZTBKOTZFbVoyU2hIZTBtQmpkdVF6VlkzeXdlWldmUW9RS3FSaDIxNUd2?=
 =?utf-8?B?Wnh0a1BuRXJaRWFzQ1hTSnp5TEhxVUsydEFKSmhldmJ3OWxLSmM5bzV6Vi9H?=
 =?utf-8?B?a21oODF5RWZTZ3ViTHBqNjkzc3ZGbitwOEs0aTFjY2dzTUhzcXVrT2laY0pR?=
 =?utf-8?B?Tit4NGFicGRMQVgrM2xKcXJBYmM1RXc5TE4ydmtocEd1VS9BZVBhd1hBMmVu?=
 =?utf-8?B?U0VTRUJXUXZXMnNXNW1wZEVUWk5ENE1LNUxBSTNadnlRMkFQd1JDd0V6OEE4?=
 =?utf-8?B?dnNVVnMvN2RlTkpXWDR0V3hJQmZpTlZBN2dPTG5oNEFpWEhTZFNrckJMcXpO?=
 =?utf-8?B?NWdCaHV5cmJxVUpZVFNXVWl6bWtPc1ZSQUppUmgyU3RDQzBTMXpVWHBGcFFi?=
 =?utf-8?B?aDcvbGgybTlpQ0NZdWxFYkVuMUdYakFETFp1alV2a0o4UGpIanNMamZOUVAw?=
 =?utf-8?B?amxQZFJKUWc4Vzhnamt2ek16Yzg4Uy9GNmREMys3OHRJNENHamU1Vmp0QmVo?=
 =?utf-8?B?bDljMDAybU1sS3RmTnFXNVUyVHNQRUo1ZWl0YWtlT2dHbXExKytNS0R4dTVU?=
 =?utf-8?B?Mit6T3hmamowcmZEaFZGbE5HZ3c4cDB1WlVvSmZleWlINDVWYVQwWUdpUlNh?=
 =?utf-8?B?dzZvVEo2b0Y1L1A0SVcxZXdkM3h0RVlVM1JUNDVMaFNnUFpDQlQveUFzTERU?=
 =?utf-8?B?ckVrcjJEVHNid0d1bXZjR09Yayt0R3RIbUpoWGwwZ3ZPYmcxSzRPeC9DVjBS?=
 =?utf-8?B?dW5hVFBGS3ZhcWhXd2Q3MmltemlIZFZVd1ppdmtjQmE2SWlqK2JDYW5SNExE?=
 =?utf-8?B?eVhKa21lY1VDQllTYzFCUC9EM3dZTFN3eSt1Zko5a2FjNWZKUUwwaDVvUENW?=
 =?utf-8?B?ZnY0dWVvNE1XcVIvck5JQ1dnb01MVXVKN2tHb3lvVEdyQ2M2bkh2YXlvZTlm?=
 =?utf-8?B?dzA5dXphZXVFbFFTK05NeXp4RitVUGRHOUJ3RFFxeTIxQ3l5VGdoQ1NVWHFY?=
 =?utf-8?B?ekRKVmJiRkhrSU54dy9ONHlacmVtb2JLQjNHUk1Sb0ZpMG1UVGNlUHplSzhp?=
 =?utf-8?B?Um9YRWVEUUs1U0orcUVUSlViSG03U0NxTkVWY1hlMUFrY0lkMkNkU1g4cUhY?=
 =?utf-8?B?ZHhaSWRnemtDSEFjR3ZBaHpVc0tKOFR3ZGJ1eDNXZkF1NlFya2xEWmVOOEQw?=
 =?utf-8?B?MmEvTkxmSUxUVVdlY1pLNTRWajlsSnZJZGNtbUF2T09pYlRiTGE2aTRQYmlj?=
 =?utf-8?B?Wk5hdnk0UncyNnd0N0R5S1ZlUDFZcGFnbTNOaUo3aUx0T1Z3MGNCa2NhRHZw?=
 =?utf-8?B?Z3BZK01XQWoyRHozeDhFSm82czJ1d0dLTWF5ZFZ5b0hzeEdmWVVPSzZ4MXdB?=
 =?utf-8?B?bjhOLzhaZmZpTjc0YzFqV3R4YmplcXZTS3VSRVpMSGl5MkFFR2NOYk9mQkMx?=
 =?utf-8?B?Mm9WSStkWkE2ZStWSWx5YUU2SVBNd052UlA5WXR0UkxRU29vNmlNM2xVbjFv?=
 =?utf-8?B?ZFhRdWRQU2Y4cjVsRDlNVllwRG9FQzB6ZG10ZDZDeDBreEdlODdEYXBBMzlE?=
 =?utf-8?B?ZDVjRFFJVU9DcFB5Ry9jOGE0RE1CYkVnTzFxRk5QV291U3hVcnhwbUdlbHdY?=
 =?utf-8?B?NmFnNDN2N2J3V3B6aUhvVzgyNWhiMGZLQmFSOWNad051QURyNWxudFFLNVVC?=
 =?utf-8?B?WlVvWEJ1SWQ4QzJVUjc5YXJYcTZLK1k5aGdVbXN5cTY1eXdyS0xYanZLaHJT?=
 =?utf-8?B?Snl2VTNtdFR1bXhqTVgyc3RUWUNFNUFIL3lQYWRLZ1hFYjBUWlFsNHdQM055?=
 =?utf-8?B?TkMrYmt2QmFLZ2h4bHVyVTgwZnMvQytYNnVWdEw0TG40OHZnc285elZQaXlj?=
 =?utf-8?B?b2V1TjNDbzRQZXVqUFJBN3pZVGNEQUdPaStpbE9OU0ptNGgxU3JuUmlXcVVv?=
 =?utf-8?B?Q2E1dlJ2TGJuaUxvT2E0WXBTc0trb0h6SlhvMnNtaHZCL3BzUXpqbUpqckNO?=
 =?utf-8?B?WmZUK0FWNldvMGMyUS9FOUx5QWh5RnFzNlFMcDUzZGxmaVVRYmYxT1ZQMTU4?=
 =?utf-8?B?WEdjMThwT3ZnamM0YjNud2wzeDc3VVhVbHJiOEZvUlcxb3ZSWnRCazVPb3pw?=
 =?utf-8?Q?jyTlo+RuKjj1cZZheQS6M=3D?=
MIME-Version: 1.0

<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body dir=3D"auto">No, it was the wrong address. I never got the item =
I live in 2720 Lind Ave. in Clovis California. The picture is the wrong pic=
ture I drew around the neighborhood.<br id=3D"lineBreakAtBeginningOfSignatu=
re"><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockqu=
ote type=3D"cite">On Mar 5, 2025, at 7:48=E2=80=AFAM, s-1616C21D8F884D3CB7F=
210CC6577810C@relay.walmart.com wrote:<br><br></blockquote></div><blockquot=
e type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200012970787042</div>
    <div><b> Item: </b>&nbsp; Intelligent Design Twin/Twin XL Size Comforte=
r Sets, 3-Piece Velvet Bedding Set for All Seasons, Black Comforter Bed Set=
 with Decor Pillow for College Dorm </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello -</p><p><br></p><p>We checked the address and it was correct=
.&nbsp;<span style=3D"font-family: Arial, sans-serif;">We ask that you firs=
t check with other family members, neighbors and around the outside of your=
 home to ensure the package was not misplaced.&nbsp;</span></p><p style=3D"=
margin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"font-f=
amily:'Arial',sans-serif;color:black">&nbsp;</span></p><p style=3D"margin-t=
op:5px;margin-bottom: 0in;line-height:normal"><span style=3D"font-family:'A=
rial',sans-serif;color:black;background:white">Sincerely,</span></p><p styl=
e=3D"margin-top:5px;margin-bottom: 0in;line-height:normal"><span style=3D"f=
ont-family:'Arial',sans-serif;color:black;background:white">Jerson</span></=
p><p style=3D"margin-top:5px;margin-bottom: 0in;line-height:normal"><span s=
tyle=3D"font-family:'Arial',sans-serif;color:black;background:white">Design=
er Living Customer Service</span></p><p style=3D"margin-top:5px;margin-bott=
om: 0in;line-height:normal"><a href=3D"mailto:info@designerliving.com"><spa=
n style=3D"font-family:'Arial',sans-serif;color:blue;background:white">info=
@designerliving.com</span></a></p><p>&nbsp;<br></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESC=
ALATION **</p><p><br></p><p>This is Walmart Customer Care, contacting you o=
n behalf of the customer for the order below. The customer is receiving a c=
opy of this message.</p><p><br></p><p><strong> Customer Name:</strong>&nbsp=
;Crystal lopez</p><p><strong>Customer Order Number:</strong>&nbsp;200012970=
787042</p><p><strong>Purchase Order No:</strong>&nbsp;109005884245422</p><p=
><strong> Reason for Contact: </strong>&nbsp;Delivered to Wrong Location/LA=
D</p><p><strong> Item name/number: </strong>&nbsp; Intelligent Design Twin/=
Twin XL Size Comforter Sets, 3-Piece Velvet Bedding Set for All Seasons, Bl=
ack Comforter Bed Set with Decor Pillow for College Dorm/688457650</p><p><s=
trong> Agent message: </strong>&nbsp; The cx didn't receive the product. Th=
e picture shows that it is delivered to an incorrect address. The cx would =
like a refund on this.</p><p><br></p><p><br></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
zF1qwzAMAODTxI9Bkv_UBz9sbguDPoztBFasdIbUBS9k7PaDXeCrqaw2ODWaMDpEZwmj-UqhchC=
OSlyoonjxKqeVVpKi3gmYlgjIgwUP5K2NM2BFUlrEMZ6QZXIwdCu_80_ZHmXs8_J8mNaXVrXvbz=
VhwJAJz3xldmebX-OVEHIOPkZGyGak1tfn5KDqd7t3HVs7Wr__O3vKOb9P9uXzcrtdPsyR6C8AA=
P__EzI5lg" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczEtOwzAQBuDTxMtofntsTxdewJRKLBCIxwEc24VITotCBAqnR-ICX0357AI30x=
IiA3IIwuYjQZzl2sQfxAOOUBiNp8lWn61HMXOyZD058vAsxKObQgQyzhycn4oMTGvreR9_cl_yu=
o3lupj5UubaLtt9TQgIanGUkwgfnd7GkwWpBh-jgNSsqaz715Z7v36232BpYHpf8tz_pS2p6tPg=
bvTt5fXx4e7ZfCf7FwAA__9BiTly" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://ccc=
p.relay.walmart.com/o/eJwczEtqwzAQANDTWEszH40-Cy1aJYFCFqU9gTySU4GjgGtSevtCL=
_BqKis720xL6C1iJB_FfCWpSkxlKU54XRiUgjZ1q7cgzDWYnghIgEHQcRSZ7RJ1idpKVYZAdrKw=
t638zj9lu5f9mPVxN31or20cbzWhQ5cJT-ESgj1xfvUXQsjZifcBIZs99bE-Jgu1fffbaPvWn33=
c_p0j5ZzfJ375PF-v5w_zTPQXAAD__zAEOdw"></body></html>
