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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Crystal lopez
Customer Order Number: 200012970787042
Purchase Order No: 109005884245422
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Intelligent Design Twin/Twin XL S= ize Comforter Sets, 3-Piece Velvet Bedding Set for All Seasons, Black Comfo= rter Bed Set with Decor Pillow for College Dorm/688457650
Agent message:   The cx didn't receive the product. T= he picture shows that it is delivered to an incorrect address. The cx would= like a refund on this.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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