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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Destiny Sheldon
Customer Order Number: 200012896385455
Purchase Order No: 109006311422726
Reason for Contact:  Other Reason
Item name/number:   Intelligent Design Full/Queen Siz= e Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Purple Comfor= ter Bed Set with Decor Pillow, Bed Size: Full/Queen, Actual Color: Purple/7= 45566362
Agent message:   Hi , Item is not yet delivered but = cx received a notification from the carrier that it has been delivered . Bu= t as per walmart tools and tracking it is not yet delivered please help the= customer with email stating the order is still not received also please h= elp with the estimated delivery date


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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