Subject: Re: Message from Walmart.com Customer: Ask a question, 200012833181039 #Ref 20250223003226908
From: nadina jones <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 24 Feb 2025 15:33:27 +0000

The delivery photo isn’t even my apartment I have 2 white chairs and a door camera the FedEx driver doesn’t even show the apartment number out was delivered to. My bed in a bag was not delivered to my location at all.

On Feb 24, 2025, at 8:50 AM, Designer Living Inc. <[email-masked]> wrote:

Hello Nadina / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200012833181039 / Purchase order #: 109005265898439 with the tracking#: 285672669580 has been delivered on 02/23/2025.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Jerson

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

nadina jones wants to connect with you for the order below:

Customer Order Number:  200012833181039

Purchase Order No:  109005265898439

Reason for Contact:  Ask a question

Item name/number:  Regency Heights Full Size Comforter Set, 7-Piece Bed in a Bag with Sheet Sets Reversible Bedding, Navy Blue Solid Color Comforter Bed Set with Flat Sheet and Fitted Sheet/12453974867

Customer Message:

The photo of my delivery is not my address

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team