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Date: Mon, 24 Feb 2025 15:12:37 +0000
Subject: Re: Please contact the customer - Return/Replace - Changed Mind - Nothing is
 Wrong   #Ref 20250222003226886
From: Diana Flores <c-7EB9EC1841074070BC3214DDD9C5BFF4@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body dir=3D"auto">Good morning so just return to Walmart Store. I rec=
eived a different color than what I ordered. I had purchased champagne colo=
r and received a orangey coral color.&nbsp;<br id=3D"lineBreakAtBeginningOf=
Signature"><div dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><=
blockquote type=3D"cite">On Feb 24, 2025, at 8:38=E2=80=AFAM, s-7EB9EC18410=
74070BC3214DDD9C5BFF4@relay.walmart.com wrote:<br><br></blockquote></div><b=
lockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200012977240159</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces King Cozy Velvet Comforter Set=
s 3-Piece Luxe All Season Down Alternative Bedding Set Champagne, Bed Size:=
 King, Actual Color: Champagne </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Diana&nbsp; / Wal=
mart -</span></p><p><span style=3D"text-wrap-mode: wrap;"><br></span></p><p=
><span style=3D"text-wrap-mode: wrap;">Thank you for reaching us and we apo=
logise if you received an incorrect item. Please return the item and we wil=
l process the refund! Thank you!</span></p><p><span style=3D"text-wrap-mode=
: wrap;"><br></span></p><p>Regards,</p><p><span style=3D"text-wrap-mode: wr=
ap;">Jerson</span></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer=
 Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br><=
/p><p>This is Walmart Customer Care, contacting you on behalf of the custom=
er for the order below. The customer is receiving a copy of this message.</=
p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Diana Flores</p><p><s=
trong>Customer Order Number:</strong>&nbsp;200012977240159</p><p><strong>Pu=
rchase Order No:</strong>&nbsp;109005162127945</p><p><strong> Reason for Co=
ntact: </strong>&nbsp;Return/Replace - Changed Mind - Nothing is Wrong</p><=
p><strong> Item name/number: </strong>&nbsp; Comfort Spaces King Cozy Velve=
t Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding Set Champ=
agne, Bed Size: King, Actual Color: Champagne/5978454565</p><p><strong> Age=
nt message: </strong>&nbsp; Cx received a different color of the comforter =
to what she ordered. Wanted it replaced without returning if possible with =
Champagne color and King size comforter. Thank you!</p><p><br></p><p><br></=
p><p><strong>What you need to do now:</strong></p><p>1. Reply to this messa=
ge to contact the customer, and do so within 48 hours, per the guidelines o=
utlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D=
000006402#Customer_Service_Requirements">Marketplace Seller Customer Care R=
equirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwc=
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AD__4VSOL8" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
rt.com/o/eJwczE1OhTAQAODT0CWZTgfaWXQhhZe4MBp_DjC0RZtASSrReHuTd4EvednMSFllry=
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-Hh7f35aXtWPx_8AAAD__5IyOgg" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://ccc=
p.relay.walmart.com/o/eJwczE1qhDAUAODTmKW8vxjfIosaHSjMorQniEmcBpwMWJnS2xfmA=
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