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Date: Wed, 19 Feb 2025 13:56:09 +0000
Subject: Re: Message from Walmart.com Customer: Ask a question, 200012734084007 #Ref
 20250218003426748
From: jeanette catchings <c-CB5EA1407898427E89E06C38944235F2@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><p=
 dir=3D"ltr">Dear Designer Living Inc, I am aware of your return policy how=
ever,&nbsp; 3 Walmart associates told me I&nbsp; did not have to return the=
 items because I received an email stating I did not have to.&nbsp; I kept =
a screenshot of that email which I received the day I requested a refund. <=
/p>
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Tue, Feb 18, 2025, 11:18=E2=80=AFAM Designer Living Inc.=
 &lt;<a href=3D"mailto:s-CB5EA1407898427E89E06C38944235F2@relay.walmart.com=
">s-CB5EA1407898427E89E06C38944235F2@relay.walmart.com</a>&gt; wrote:<br></=
div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-lef=
t:1px #ccc solid;padding-left:1ex"><p style=3D"margin-top:1px;margin-bottom=
:1px"><span style=3D"font-family:'Arial',sans-serif">Hello J<span>eanette</=
span>,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=
=3D"font-family:'Arial',sans-serif">&nbsp;</span></p><p style=3D"margin-top=
:1px;margin-bottom:1px"><span style=3D"font-family:'Arial',sans-serif">Than=
k you for reaching out!</span></p><p style=3D"margin-top:1px;margin-bottom:=
1px"><span style=3D"font-family:'Arial',sans-serif">&nbsp;</span></p><p sty=
le=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:'Arial',=
sans-serif">We apologize, but unfortunately, we are unable to process your =
return as it falls outside of our 30-day return policy. We understand this =
may be disappointing, and we truly value your business.</span></p><p style=
=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:'Arial',sa=
ns-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><s=
pan style=3D"font-family:'Arial',sans-serif">If you have any questions or n=
eed further assistance, please don=E2=80=99t hesitate to contact us. We=E2=
=80=99re happy to help in any way we can.</span></p><p style=3D"margin-top:=
1px;margin-bottom:1px"><span style=3D"font-family:'Arial',sans-serif">&nbsp=
;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"fo=
nt-family:'Arial',sans-serif">Thank you for your understanding.</span></p><=
p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:'Ar=
ial',sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:=
1px"><span style=3D"font-family:'Arial',sans-serif">&nbsp;</span></p><p sty=
le=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:'Arial',=
sans-serif">Sincerely,<br> Giselle<br> Designer Living Customer Service<br>=
 <a href=3D"mailto:info@designerliving.com" target=3D"_blank" rel=3D"norefe=
rrer">info@designerliving.com</a></span></p><p><br></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br></p><p>jeanette catch=
ings wants to connect with you for the order below:</p><p><br></p><p><stron=
g> Customer Order Number</strong>:&nbsp; 200012734084007</p><p><strong> Pur=
chase Order No</strong>:&nbsp; 108935311465970</p><p><strong> Reason for Co=
ntact: </strong>&nbsp;Ask a question</p><p><strong> Item name/number:</stro=
ng>&nbsp; Madison Park Essentials 24-Piece Paisley Jacquard Room Bed in a B=
ag Comforter Set, Queen, Brown/Blue - Brystol All Season Bedroom Set/543933=
31</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>I rece=
ived my order days later and I was charged again after I got the refund. I =
want to return it so I can get my money back</p><p><br></p><p><strong>What =
you need to do now:</strong></p><p>1. Reply to this message to contact the =
customer, and do so within 48 hours, per the guidelines outlined in the <a =
href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer=
_Service_Requirements" target=3D"_blank" rel=3D"noreferrer">Marketplace Sel=
ler Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFF=
qAyEQANDTrJ_LOI46fviRioVCPkp7AqNjKmwMbJctvX2hF3gtlm4ciZKovQnMwRujvmJwEITBdS=
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GLzRRN4DkzoM4cMLhkORGjsK6o9jtmfC0GT73Gfsm_jHPP-7xwxpfS-mMtnvl7zhzoj_gUAAP__=
MUc5uw"></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay=
.walmart.com/o/eJwczE1KxTAQAODTNMuSmUyamUUWz1DBhSj-HGDyp5X2CaEo3l54F_hq1O4W=
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7p_fXt6XF9MT8R_wMAAP__1Cw4qQ">
</blockquote></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
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