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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Florence BETTS
Customer Order Number: 200012802488053
Purchase Order No: 109004024424862
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Madison Park Essentials Brystol 2= 4-Piece Fabric Room in a Bag in Black Finish, Bed Size: Queen, Actual Color= : Black/3357493057
Agent message:   Hello Seller, The customer did not receive the item and upon checking on the tracking inf= ormation the item was not found, so kindly assist in sending a replacement = order for the item as soon as possible please. Thank you


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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