Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 16 Feb 2025 22:03:06 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Florence BETTS

Customer Order Number: 200012802488053

Purchase Order No: 109004024424862

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park Essentials Brystol 24-Piece Fabric Room in a Bag in Black Finish, Bed Size: Queen, Actual Color: Black/3357493057

Agent message:   Hello Seller,

The customer did not receive the item and upon checking on the tracking information the item was not found, so kindly assist in sending a replacement order for the item as soon as possible please.

Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team