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Date: Sat, 15 Feb 2025 21:48:25 +0000
From: Mary Leonard via Macys Marketplace
	<reply+ot00qt5rjz@marketplace.macys.com>
Message-ID: <1790056489.1226880.1739656104455@mmp-batch-6cc9ccff5b-pf222>
Subject: You have received a message about order 4570678195-A
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Reply-To: Mary Leonard via Macys Marketplace
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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">De=
ar Designer Living,<br>
<br>
You have received a message on Macy's Marketplace regarding order number 45=
70678195-A.<br>
Order status: Received<br>
<br>
Item name: Saratoga Fretwork Print Grommet Top Window Curtain Panel, 50&quo=
t;W x 108&quot;L<br>
Item status: New<br>
Item price: $48.09<br>
<br>
------<br>
Subject: An incident has been opened on order 4570678195-A   #Ref 202502130=
03226610 <br>
<html><head></head><body><div dir=3D"ltr"><div class=3D"gmail_default" styl=
e=3D"font-family:&quot;comic sans ms&quot;,sans-serif;font-size:large">Dear=
 Giselle,</div><div class=3D"gmail_default" style=3D"font-family:&quot;comi=
c sans ms&quot;,sans-serif;font-size:large"><br></div><div class=3D"gmail_d=
efault" style=3D"font-family:&quot;comic sans ms&quot;,sans-serif;font-size=
:large">I understand that you would like to know more about the reasons for=
 my return of your company's drapery panels that I ordered from Macy's. The=
 draperies were very nice and would probably have worked well for us, but u=
nfortunately the colors were not compatible&nbsp;with our living room decor=
.&nbsp;</div><div class=3D"gmail_default" style=3D"font-family:&quot;comic =
sans ms&quot;,sans-serif;font-size:large"><br></div><div class=3D"gmail_def=
ault" style=3D"font-family:&quot;comic sans ms&quot;,sans-serif;font-size:l=
arge">In the photos on the website the colors looked like a good match, but=
 when we opened one package and compared the colors with our furniture and&=
nbsp;walls that was not the&nbsp;case. Both the beige background and the da=
rker gold design in the drapes were much too yellow/green in tone for our f=
urniture and walls, which are in warmer, more rose-toned beiges and browns.=
 I hope this information&nbsp;is helpful to you, and I appreciate your inte=
rest in your customer's opinions!</div><div class=3D"gmail_default" style=
=3D"font-family:&quot;comic sans ms&quot;,sans-serif;font-size:large"><br><=
/div><div class=3D"gmail_default" style=3D"font-family:&quot;comic sans ms&=
quot;,sans-serif;font-size:large">Sincerely, Mary Leonard</div></div><br><i=
mg src=3D"https://u6051214.ct.sendgrid.net/wf/open?upn=3Du001.-2FXZ9wMKpvdH=
n9MhPB6zy3vvC-2FZQD3ob2PSaAkV1yk55FG59kDzS0RJ3SE6ijE3iO5XyzyAoBB-2BCjQA69un=
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-----<br>
<br>
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d confidence among your potential customers and improve your seller account=
=E2=80=99s reviews.<br>
<br>
Thank you for your business.<br>
<br>
--<br>
Your Macy's Marketplace team<br>
https://www.macys.com<br>
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