Received: from BY3PR06MB7921.namprd06.prod.outlook.com (2603:10b6:a03:3b4::8) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Tue, 11 Feb 2025 16:51:56 +0000 Received: from SJ0PR03CA0158.namprd03.prod.outlook.com (2603:10b6:a03:338::13) by BY3PR06MB7921.namprd06.prod.outlook.com (2603:10b6:a03:3b4::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8398.18; Tue, 11 Feb 2025 16:51:53 +0000 Received: from SJ1PEPF00001CE9.namprd03.prod.outlook.com (2603:10b6:a03:338:cafe::38) by SJ0PR03CA0158.outlook.office365.com (2603:10b6:a03:338::13) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8398.31 via Frontend Transport; Tue, 11 Feb 2025 16:51:53 +0000 Authentication-Results: spf=pass (sender IP is 161.38.195.100) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 161.38.195.100 as permitted sender) receiver=protection.outlook.com; client-ip=161.38.195.100; helo=m195-100.mailgun.net; pr=C Received: from m195-100.mailgun.net (161.38.195.100) by SJ1PEPF00001CE9.mail.protection.outlook.com (10.167.242.25) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8445.10 via Frontend Transport; Tue, 11 Feb 2025 16:51:52 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1739292711; x=1739299911; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=W2nZ1Ii/icmhwPUQQa+VjvCWLmJQa6+sX8rODsoGqwI=; b=j/xJSlX05xutGRkgUCyDkgERf74i4hv/8OLzw/4wmNei7wIsUOOYoSjJMsIg/82Ln3Ql/vHso48QoNvXZ67H5jSXMrAAjVzkCAP+qEsBqYydW9KzJ/rDBGd2fXQrcXMh3KsCmcybtA7p7eNyh20ayvK150EvdWidzL5hGrXP74U= X-Mailgun-Sending-Ip: 161.38.195.100 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by cb97760b7492 with HTTP id 67ab8027a8fd67302b92df90; Tue, 11 Feb 2025 16:51:51 GMT Sender: a-3BCD5474BEB840D18657FB7371D1A64A@relay.walmart.com Date: Tue, 11 Feb 2025 16:51:51 +0000 Subject: Please contact the customer - Delivered to Wrong Location/LAD From: Walmart Customer Care To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "3BCD5474BEB840D18657FB7371D1A64A"} Message-Id: <20250211165151.bab55ed77dfeb1de@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 11 Feb 2025 16:51:53.1617 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 31c830fd-d05c-432e-47d3-08dd4abc62fe X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SJ1PEPF00001CE9:EE_|BY3PR06MB7921:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SJ1PEPF00001CE9.namprd03.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 31c830fd-d05c-432e-47d3-08dd4abc62fe X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|29132699027|69100299015|4076899003|8096899003; X-Forefront-Antispam-Report: CIP:161.38.195.100;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m195-100.mailgun.net;PTR:m195-100.mailgun.net;CAT:NONE;SFS:(13230040)(29132699027)(69100299015)(4076899003)(8096899003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 11 Feb 2025 16:51:52.4898 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 31c830fd-d05c-432e-47d3-08dd4abc62fe X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: SJ1PEPF00001CE9.namprd03.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: BY3PR06MB7921 X-MS-Exchange-Transport-EndToEndLatency: 00:00:04.1406139 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8422.015 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?ajBDbTM1aXJoL1NhdVBwMlVkblRla1ZUcTNJTFg4NHF5TDZGTFBScXQwNmNh?= =?utf-8?B?KytXeklzM1BRcnJIelJUOVE2VlZ3bzlXRkNZMDJPTWhRa0xxVHE1b0dLenN4?= =?utf-8?B?eHRDRUhhMXo1VHR1eUxrMzQ0cG1kcHRhck1rTk9aYUJEMW1xQlhOcFIzRjU3?= =?utf-8?B?R3M2REhnZTUreE5ZRTRUamY1R1RKYUxCRWFwRHhwM1J2V2YxSDF4NklrVlN6?= =?utf-8?B?eEUzZHVHNUVsVmlycWwvME9tMWlEeUNjbUZ4UDJPbkJ4dEtOZEgrc3FPZEFI?= =?utf-8?B?clVYTFJnNlAzQkp5NVdGRXJPWkNjaTVTNGR4L3FhNVgycWxGTE9xTmtXNEFU?= =?utf-8?B?YW9admxMc1NjUXJKMWhrQUVxSHorUUN1VG9TWkRXKzBXL1FJWXlXTE9laDJs?= =?utf-8?B?YzhKNEhwV3R6SEtsYVpRR1llT0p1WGRHN2xDSGNibTUxbWpLbEJ2RkYyeTRD?= =?utf-8?B?SkR4MGNic21yM0NUYjRjeWYrSEkxSklRbEFiYU9FVmRMYUp2NXkvb3VCby85?= =?utf-8?B?ak8vcm5pSmdibHdyREFOeVdOb0l3WlBPZXJXbmZZWSt3aHJad2hqMldzWXd4?= =?utf-8?B?b0lJM0J1WEhCVmxsaGZTUk5MM1JOQk83UGEzQkhsMmxuQmFPU1J0QzBaY1RG?= =?utf-8?B?ODNLVEVFcWMraHhZcWlOTUJETzZ5cWdFaGNMSnJLQTlZTVRjNXQ4MUhJTWdX?= =?utf-8?B?cjc3RiswVHB4SzRsM0loQ2tmRnl1aVE3dFN5Qk1EYXNEZVBPbnNqR2lxcVpo?= =?utf-8?B?NTZpbGU3aE05NFBxY0ZNMU5MWDZ0dEVmRzdkVXRURWRsYUdxL3c4NCtOKzVV?= =?utf-8?B?R2NhcmNOdGE5bFdVUnJ3bkVIb2xjTXdCSE5ZeDJoRFoyUzRXOFRVWjR2V3Yv?= =?utf-8?B?cWtRZFh6T0lmOG5WRGlhSnlmcW1RT2Z0cnp5NHhpaVFlUERMZnlqaURCWGtj?= =?utf-8?B?N3BJOVFQRERxa2tFemFzNENHZW5USFpZZVVkeE5SVnkvZVIveStMUll2eGI0?= =?utf-8?B?WFBYeFRXbGpZSzRkNmJNK01Nc0VFalhGNno2UHl4MERuczh1M2pPN25MWUlD?= =?utf-8?B?NnVaL1Rrbm1pT0ZNcndLZXNrYzdoSEF6MFdLeHZ2UElla2pPODZORUJ0R3Zl?= =?utf-8?B?Ukh3bHZhNDJpNFpNMU9Ea0g4cHkvZWN1ZlFUQXZpZEowcnZCS2xnd2htYnFu?= =?utf-8?B?K253YW84K1RlQ3lUekwzdVlYQ0VOb2RIRDNTTVlINGdKdVd0bGRNMGF1TlFJ?= =?utf-8?B?aUUzYUdnejFhRVFHUDc1Nm1ZMno5a2x6TVlzMUxTSHBwNFVWcFdGT29YQ0pl?= =?utf-8?B?am1Mb0w3aGVoSXhWaVV4SGNUamY2UFNXZi9WVGFtUjhFYk55aUlPUjRXak9O?= =?utf-8?B?L3QvMTJ6ajEySStOSGJkZlBybmQ1dzhYUkdiU1hQV0xiSytNY3B4bGxFNXUx?= =?utf-8?B?dDRyelExb2g4Unh6UkJsajdqS2hyS3FtMVFtK2ZGQWpQc0xwWldWcVRueTdJ?= =?utf-8?B?YUhuQ1oxT0VSb1NWZmgvZGd2VmxJVVRUekY4NkFlQVFhSk9GM25IdUw3S1FN?= =?utf-8?B?N1pMdmtQSXpHbW1xOG9vYWpDUWRYdVNsOE9Kb0pVa2FITFFEVzQ4VGttbkUx?= =?utf-8?B?NWpmdW1rdElZOENpNklsNkFHRUVPMWxQQ2R2ZktmUjZRaWoxSU1aWHpwY1lz?= =?utf-8?B?bTl1RVUzZXQxaGNuOTZabExXb1ErZ0xBQVg1NUEzUXE0U3A4Sk1XdWdYNkgz?= =?utf-8?B?cndsYStVTXFtRHk5OFY5QlJ4Wnh0U0xhRHFzZms4MmFRdVRKb2FFWTVxeU81?= =?utf-8?B?b3lycWdYMWxpSWpsbkMrVm13VlcrdFlLK09OZ0p0SGUydE55c3V1Rjc3RXlq?= =?utf-8?B?T2FTSWRaWnBKa0JnRmV6VWN0RlRBWkx2R24zdHc5L2kxNml0a1J3eFBFM2dZ?= =?utf-8?B?dmluaXdDWVRpMS9sTnR4ZjZGTE84R0MrSU1MK1RaMmhWa2ZKamdab1ZUR1Rn?= =?utf-8?B?OFhtcmpLQndZYThCRWxlcUk1d0Z6V0dFaDI4V2czMnhmMDNneEFiQUhXblRt?= =?utf-8?B?SERuL3dQMThtZm9DTHdtWlZFZ2VMUUtQR2ZQVGpsWkdMRXlZdllLdFVmckNv?= =?utf-8?B?M1grMERwVkFDZFFqY1JHb1M5WlAwZXFuVzdaN3hYOFE4UFFIbUNZd3V4cU9r?= =?utf-8?B?VnBha2MwaFFIRUtMbDhoektXOEJPbVVVMmhoL1dKQ0g1TVFmUlNkeHphLzdu?= =?utf-8?B?THRNdnZTZFd6clNrMFdLbDFGVzQ2bGdwR2l1am1jR09NZXZHYUE1NFU0YjBU?= =?utf-8?B?UVhrakRpTUI4WUdnVmRvV2hnRElIek83NkQva0NtMGxvNEZndkc4M3FUODds?= =?utf-8?B?RktVK3FJekJTU1lVUDkvSHQ2U25ENjU5VVJnTnZVSWF4VXFENmtBZllrMzdH?= =?utf-8?B?ZmhiNUhrWkR4czAxekkxUUhTdjZBOUlIMHIwUGFIN0QweVNXcUg2WTFxVEVF?= =?utf-8?B?K2o5eXlRTHVVdnZJd3REV0JidmNBR0RNTDRyMHZkVDdjQ0VkY0I1dVpjalV2?= =?utf-8?B?SHl3VmtJMDFHcGxGbkljKy9Bamh6N1hQWVlOWnY5dUhseWxUL3hiaXJ1Wmc0?= =?utf-8?B?RERWTjEwN090dDVLSnBKbjR3Qm0xT1VyTU9sakJ0UDduQ29jVW1IbWNWZWZk?= =?utf-8?B?b0s0a1d0VXN3bDBsT0orM0NQanlZeXdYZ21CMVROU1gvVmhOYjFzb0tqbFRL?= =?utf-8?B?bHFXV2RXNnNxK2N3VGx2b0RXSlpWM2QxWTNFUkJmZ1FSWm11UHgrVWdPbVZ6?= =?utf-8?Q?LPZxWlIF/08U7r5dKd6pZfBHLLadqky+AYMtrM8hmg?= MIME-Version: 1.0
Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Yunet Vichot
Customer Order Number: 200012829260155
Purchase Order No: 109004127041644
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Maca Full/Queen F= loral Print Reversible Comforter Set in Light Blue, Bed Size: Full/Queen, A= ctual Color: Blue/5083850495
Agent message:   the customer needs the refund and ca= ncelation, the customer already buy the item again and does not need this o= rder because the address is wrong // the customer said that wants to cancel= the order because after the order will be delivered the customer will cann= ot return the item, please verify and help the customer=20


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""