Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 11 Feb 2025 16:51:51 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Yunet Vichot

Customer Order Number: 200012829260155

Purchase Order No: 109004127041644

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Maca Full/Queen Floral Print Reversible Comforter Set in Light Blue, Bed Size: Full/Queen, Actual Color: Blue/5083850495

Agent message:   the customer needs the refund and cancelation, the customer already buy the item again and does not need this order because the address is wrong // the customer said that wants to cancel the order because after the order will be delivered the customer will cannot return the item, please verify and help the customer

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team