Subject: Re: Re: Order #Ref 20250203003426303
From: Brittany Fridley <[email-masked]>
To: [email-masked]
Date: Tue, 4 Feb 2025 10:46:43 -0500

The two shams are missing not the decorative pillows

On Tue, Feb 4, 2025, 10:44 AM [email-masked] <
[email-masked]> wrote:

> Hello,
>
>
>
> Thank you for reaching out to us.
>
>
>
> We sincerely apologize for the missing shams. To assist you further, could
> you please provide a photo of the item you received as well as the order
> number? This will help us investigate the matter promptly.
>
>
>
> Thank you for your understanding.
>
>
>
>
>
> Best regards,
> Giselle
> Designer Living Customer Service
> [email-masked]
>
>
>
> ===============================================================================
>
> I'm still missing 2 shams and no one has responded to my email
>
>
> On Thu, Jan 30, 2025, 4:28 PM Brittany Fridley <[email-masked]>
> wrote:
>
>> My comforter set is missing the 2 shams
>>
>