Subject: Re: Re: Re: Order #Ref 20250203003426303
From: Brittany Fridley <[email-masked]>
To: [email-masked]
Date: Tue, 4 Feb 2025 11:18:04 -0500

It was ordered off Amazon

On Tue, Feb 4, 2025, 11:07 AM [email-masked] <
[email-masked]> wrote:

> Hello,
>
>
> To assist you further, could you please provide a photo of the item you
> received as well as the order number?
>
>
> Best regards,
> Giselle
> Designer Living Customer Service
> [email-masked]
>
>
> ===============================================================================
>
> The two shams are missing not the decorative pillows
>
>
> On Tue, Feb 4, 2025, 10:44 AM [email-masked] <
> [email-masked]> wrote:
>
>> Hello,
>>
>>
>>
>> Thank you for reaching out to us.
>>
>>
>>
>> We sincerely apologize for the missing shams. To assist you further,
>> could you please provide a photo of the item you received as well as the
>> order number? This will help us investigate the matter promptly.
>>
>>
>>
>> Thank you for your understanding.
>>
>>
>>
>>
>>
>> Best regards,
>> Giselle
>> Designer Living Customer Service
>> [email-masked]
>>
>>
>>
>> ===============================================================================
>>
>>
>> I'm still missing 2 shams and no one has responded to my email
>>
>>
>> On Thu, Jan 30, 2025, 4:28 PM Brittany Fridley <[email-masked]>
>> wrote:
>>
>>> My comforter set is missing the 2 shams
>>>
>>