Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 27 Jan 2025 13:00:53 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: christie pateos

Customer Order Number: 200012741184153

Purchase Order No: 109002459304817

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park Pebble Beach 7-Piece Cotton Sateen Comforter Set in Blue/3567592542

Agent message:   Customer is waiting for their order. It was supposed to get delivered today. But, only the label is created for the order. Please get this delivered as soon as possible. Customer had to get this immediately. Please ship the item and respond to the customer within 48 hours. A copy of this email will be sent to customer as well.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team