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Subject: Please contact the customer - Ask a question
From: Walmart Customer Care <a-94C40020AF7E47F1BBDA013A5673CC99@relay.walmart.com>
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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Sue Mullins</div>
    <div> <b>Customer Order Number:</b>&nbsp;200012746817130</div>
    <div> <b>Purchase Order No:</b>&nbsp;109001527961835</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number: </b>&nbsp; Serta Parsa Twin Size Cozy Plush =
Electric Throw Heated Blanket Multi Heat Level Creme White, Size: Twin, Act=
ual Color: Creme White/2672870333 </div>
    <div><b> Agent message: </b>&nbsp; The cx item is not working properly =
and she wish to get it returned and wish to get a replacement please assist=
 her accordingly</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
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