Received: from SA6PR06MB10156.namprd06.prod.outlook.com (2603:10b6:806:421::21) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Sat, 25 Jan 2025 20:26:55 +0000 Received: from CH2PR20CA0005.namprd20.prod.outlook.com (2603:10b6:610:58::15) by SA6PR06MB10156.namprd06.prod.outlook.com (2603:10b6:806:421::21) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8377.20; Sat, 25 Jan 2025 20:26:52 +0000 Received: from CH1PEPF0000AD79.namprd04.prod.outlook.com (2603:10b6:610:58:cafe::ac) by CH2PR20CA0005.outlook.office365.com (2603:10b6:610:58::15) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8356.22 via Frontend Transport; Sat, 25 Jan 2025 20:26:51 +0000 Authentication-Results: spf=pass (sender IP is 69.72.42.88) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 69.72.42.88 as permitted sender) receiver=protection.outlook.com; client-ip=69.72.42.88; helo=m42-88.mailgun.net; pr=C Received: from m42-88.mailgun.net (69.72.42.88) by CH1PEPF0000AD79.mail.protection.outlook.com (10.167.244.57) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8377.8 via Frontend Transport; Sat, 25 Jan 2025 20:26:51 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1737836810; x=1737844010; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=sxPxXaHPZUTV05V9rFcZif6vCUVpfakmTjD7DnHzrvA=; b=eUS8f5aunGVUM75hKQZUyAKsZJ+fqaLYJMUTelIJFcjOy6Xcxkx6gSgWVUvXaFYAXjMpjg+id7V1hzj7FC7+l1bKMoOiu6ei5uaLGARVbcKEFeEo1mrluBF5LXnl9WM2FMGfT9KJ8QTH+7lYCnfeGdz5e6uUc5DmC4KXUYix6oc= X-Mailgun-Sending-Ip: 69.72.42.88 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by cf37d306cc51 with HTTP id 6795490a3ad46caae5238d3e; Sat, 25 Jan 2025 20:26:50 GMT Sender: c-AC25CB46E6774FBFABFD07B9065D3F11@relay.walmart.com Date: Sat, 25 Jan 2025 20:26:50 +0000 Subject: Message from Walmart.com Customer: Ask a question, 200012746817130 From: Sue Mullins To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "AC25CB46E6774FBFABFD07B9065D3F11"} Message-Id: <20250125202650.538d301623a4e136@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 25 Jan 2025 20:26:51.7798 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: f30f8a5f-a4e1-426a-7562-08dd3d7e9a25 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: CH1PEPF0000AD79:EE_|SA6PR06MB10156:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: CH1PEPF0000AD79.namprd04.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: f30f8a5f-a4e1-426a-7562-08dd3d7e9a25 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|5073199012|69100299015|29132699027|4076899003|8096899003|43540500003; X-Forefront-Antispam-Report: CIP:69.72.42.88;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m42-88.mailgun.net;PTR:m42-88.mailgun.net;CAT:NONE;SFS:(13230040)(5073199012)(69100299015)(29132699027)(4076899003)(8096899003)(43540500003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 25 Jan 2025 20:26:51.2798 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: f30f8a5f-a4e1-426a-7562-08dd3d7e9a25 X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: CH1PEPF0000AD79.namprd04.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: SA6PR06MB10156 X-MS-Exchange-Transport-EndToEndLatency: 00:00:04.0344417 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8377.009 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?RzdYaUlDU2NxRnkvL0h4TEFnOEVENHlUWTBtVmhBRnhwSmN3VjVTYUpZbmJl?= =?utf-8?B?UTRBa2tUQ3l0MVJuajcvYVNyV3hKSVVSbGtaYlh5OGxOTXl2enloM2ZuMll6?= =?utf-8?B?NW9aYnl1aXF1eDN4YnRDSE5iRUg4ZWlSS2xCSFIxcjhGaWlWY2FLSll2a1hm?= =?utf-8?B?TElyVG9mNGZoejV4RHhUMDNibnQ2NUxNbS9pUXl5NVBVNmNrM1NmbnpabVh2?= =?utf-8?B?RDYva3BFbU9VWVp3RVZ6S2xieHMvYnpjTUptZ3hMRmVScUZ1dXBRbmZpYTFY?= =?utf-8?B?cUYvWFdEeDRON1dlZCs2WDZJRWQ4QUkxQkdkam81VWNMY2I4Q21aeDhTdHAx?= =?utf-8?B?UEdBRkU0MHJtTHpENzkwam44am5vZEgxUFZLeUVrL1lPWU1IU1NiOTQwTTlK?= =?utf-8?B?bVl3ejg0Qk1Kc29GWDB2a3ZHbG8zejd4SXpBUGlpTjBXNUVkS0dvNEZEeDlx?= =?utf-8?B?OXpYWllVQ0hqd2RZbVE5ekFKK1ZqOWwwcFNnOFo0V2JwWktKVHdKdkFieGRY?= =?utf-8?B?Y09EVWJSY0pCL3hSTGRibXkvZDl4SXhlYlhxcGczcm5sczY1b01UZ3ZRQTU2?= =?utf-8?B?QzhlLzBMdXpyYU9IcTROcmtIa044VkRYelVYbnZFNkJ4ZUNjOGtxd045blBa?= =?utf-8?B?dHB6Qmd0TWp4RWZ2eWVtaUMzNmZ6TlltMUNiRzlheVpDNlJSNExFOXFwbTBx?= =?utf-8?B?cEIwWkI0UklRNTNjMm5VNjF3N3lLb2pVMnJTMXRMODNJc0tKcjl2dUdVZ3dj?= =?utf-8?B?OTVWMHptSmlneERMeVE4MTAwZ0dVajlBcnNLb1MzOXNCY252SFZZeGRvWlgx?= =?utf-8?B?NklJTitaUXRPMWV6Ly9FdUJkZDR1K1VvbEdzdUcrS1F4dm83b1lMQ3JFd3Zm?= =?utf-8?B?ZzZtSVpuZGJ3MzFNdmtUQ2xxVG5VS0k4SXcxdlUydHRZaHBsRTV2RnZOc1Ir?= =?utf-8?B?dGxCbmJTUFdCSGVSbHRCYStXaGZLSXhMbElpY1NvMUQrZzl3SCttS05jR0Jz?= =?utf-8?B?Tmc5WVpsTEtYdzRBdVZwdnI0VGpabEpIY1NSQUFHbmxqa1ZEM0VHWTNOTVpu?= =?utf-8?B?RFRsSjVyRnU5eGY2VGZHWHg3bm11TlJuSlpuOW9adU5GUldNVHdsQ2hGUWFI?= =?utf-8?B?Sy9DWkpIN0xTbnorRjBaenNsaVBOdkNaNTNLVGpZMDJ3am5BRnE2TEViVFkz?= =?utf-8?B?U0JtYTAxRW1EQmRLLzFvOWtKUTkvaEdMWEtjVURudWlQVkhYWG9yb3NHOEIr?= =?utf-8?B?ZlJtcSthZWdzUFhMdEdZSUFKa3gyR2c1cDdvclE5MHhDalZlUU9sYzhNUFNj?= =?utf-8?B?Zm1KOUorTFB6a2VCaTlNbFhRSmtSMHNoUFNhYTZJQUZwcGxUeVQzSnR2eHB1?= =?utf-8?B?Sm8vNDcvbDJzYlJMWmJHTVk3MlB4RXlqK2ZIRWhQeHg5WmhYS3Z1WW01czRG?= =?utf-8?B?MFRRY2NFejAzcTdGYUNQdEc4azBGVS9YdzlidUJjWVpvdHJFa21COW05dXZw?= =?utf-8?B?UVN4a3NUOUREWDFIczVSQ043Q1VoT3hKVzZ3RzFmUnBPdi91NzRleTFUakt1?= =?utf-8?B?dllGajJvSGtwNnl6RDdlRWs2S1BGMUlsTyt5Mk8xM3lyWUdWbmR5VlNZbUVK?= =?utf-8?B?Q2JWK29uWmJBek85cUQ1SFUrcVV0NjFQNTVkcDNyRXc4R2R0MVJ6NGRyN082?= =?utf-8?B?Z1F1UGJpdXFJZlV1ZFR6TW9KUTZTc1locjBmQmhSTUluTFptdWpNcG1wOEV0?= =?utf-8?B?Q0RVQWhZT1Qva3NEYVJ6WENvUWYreDJDSENLQ0VaNHE3eEZkZkRzNnNTQmVL?= =?utf-8?B?NzE5TWUxdGFrWGo2aTZyV2kzWDZocnNyVGZ3dW1HOG50d0xTLzVQSFYvOWRC?= =?utf-8?B?TXo2dTFoMm5pbDcrV21mR2dSclIwL2dPZytTUGZRSG8yU0x5N3A3ZmpMTklO?= =?utf-8?B?QXo2SXNteTgxVU9SQ3RGdlEwUWYvcjBsZXNPMzhhb25xaHVvMDJHTmo0STQy?= =?utf-8?B?bTYrV3Y5Z3E1QnkzV1VTMUV4YTVUOE8rVityYkVwSzJkQ2p5cEsweE4ycmVR?= =?utf-8?B?NXRIKytYZjQ3ZmRpZkdUNlZvL0xobmdid2I0VzRLdU9nNng4czVVMkxFM0lz?= =?utf-8?B?aVlJUFRVQ01rL2FWZlRSdFJHcktyMUovSXl2eWhpeWVSeGtMK0JzTWV1VkJ4?= =?utf-8?B?MDJnYjNPYWF2aTh0OU1XTHRQNXhsT2IvcmlLRzBFcGZYajAzdUlnN1J3L1Bi?= =?utf-8?B?bHFxeitJM1BadVZXK0laZEhDZnBsNzBUdDFSN0o2SW9KSXd5VGZnc1d6MFpR?= =?utf-8?B?eUFHZllpSUR2eHYxbC9tUXNyUHlQTnEwVzNSaTd2Nmp5QlpoZmNOWnZGb3U0?= =?utf-8?B?THdwcUp0d0ZlZ1M0UDJncXNIQnlWVTZrb041MHRKKzZPL0xMYXNLT0hJaDJx?= =?utf-8?B?SUNPdjFuUnFtUXlPSHRsbW1zL3RkOTRWeFAxck0zRnBiZUpQM2l4eVEzSDVl?= =?utf-8?B?S3I5YXdIbUZpaHZGNW9FMTBxUGFTV0YzSSs4R2ZJOXhOZzdXRVRmaUg3QUxR?= =?utf-8?B?SC8wZ0llczZOanpzZUFnTzU5SVE0N1RPU2swcmZqS05sT05ydTZpS1JRQUY3?= =?utf-8?B?bUhSZjZMSzNZUmVNRWlUTDB6SUJkcEtwY2ZnbmdUKzR1bUEvWTBWdUxKWUQr?= =?utf-8?B?dHdKVm9zR2FFLzNsc202REtmUExpZ0orSFBNL0hsOTY4Z2NybjlJVFZnZHFS?= =?utf-8?B?SG5ER25iY255L0wxR09hbkJEY21rSnlsTlY0a0FxV2dKSEV5SCt6SlQ0M0ll?= =?utf-8?B?aXd3VmRVYXBKR3pqZCtiQWREaEg4dEZZUUszeUZBNDY2WUVTQUU4WXUzb2l6?= =?utf-8?B?eFJKaGNIMFQ2eTFVVlBiblVldz09?= MIME-Version: 1.0
Dear Designer Living Inc., 

Sue Mullins wants to connect with you for the order below:

Customer Order Number:  200012746817130
Purchase Order No:  109001527961835
Reason for Contact:  Ask a question
Item name/number:  Serta Parsa Twin Size Cozy Plush E= lectric Throw Heated Blanket Multi Heat Level Creme White/2672870333


Customer Message:
Just received my heating blanket on January 17th and it=E2=80=99s not w= orking! This is the second one I have bought from you. Are these new?? Or = do they turn off when you set the timer to 10 hours?? I=E2=80=99ve owned he= ating blankets all my life, and never had one just quit working after a few= days!! Please help!! Probably will have to return it. It=E2=80=99s very pr= etty and warm when it wants to work. But I need one that works ALL the time= . Have a blessed day!!=20

What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""