Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Fri, 24 Jan 2025 18:38:00 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Anh Nguyen

Customer Order Number: 200012721330152

Purchase Order No: 109002148892390

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Twin 4-Piece Satin Luxury Sheet Set with Pillowcases, Blush/14359407003

Agent message:   Cancel the order.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team