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Date: Tue, 21 Jan 2025 22:43:39 +0000 (GMT)
From: Walmart Trust and Safety <trustandsafety@walmart.com>
To: "info@designerliving.com" <info@designerliving.com>,
	"ying.zhou@jlahome.com" <ying.zhou@jlahome.com>,
	"anna.yan@jlahome.com" <anna.yan@jlahome.com>,
	"jinxiaoyan@jlachina.com" <jinxiaoyan@jlachina.com>
Message-ID: <0Hvtn000000000000000000000000000000000000000000000SQGN4R00LWg62KcQSJu9UBv7_TFJLQ@sfdc.net>
Subject: IMPORTANT - Prohibited Products Policy Violation Stronger Warning
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MIME-Version: 1.0

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Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

Hello Designer Living Inc.,

We have identified items within your catalog that are in violation of our P=
rohibited Product Policy and therefore we have removed these items. This is=
 causing (non-compliant) concerns and needs your immediate attention


Below are example items we removed from your catalog for your review.

Item Id Title Policy Violation Type
561010174  Home Essence 800GSM Luxurious 100% Cotton 8 Piece Towel Set, Blu=
sh  Compliance


Please take the following actions:

Retire items found within your Items page with =93Error=94 status code (Fil=
ter list by Status =93Items with errors=94 and look for code COMP, IP or TN=
S by hovering over Error Message) in Seller Center due to the listed policy=
 violations above. You must retire the item(s) in violation and not simply =
unpublish.

Here's an example of the Error message: This item is prohibited because it =
violates one of our legal or compliance policies. For more details, create =
a case for Partner Support and include the code COMP.

Prevent future violations, you should not upload any similar or like items =
or re-upload previously prohibited items.
Review the Prohibited Products Policy & Intellectual Property Policy and en=
sure you are compliant.
Appealing Items/Claims in Violation, If you identify items that you believe=
 were flagged in error, please open a Seller Support case by selecting Item=
s and Inventory > Item is Unpublished and select the option (Compliance err=
or code (COMP), Trust and Safety error code (IP and Offensive) that best fi=
ts your issue. Once we have your Seller Support case, our team will review =
your items that you feel may be in error and notify you of the outcome once=
 a decision has been made.

To avoid future violations to your account including any possible suspensio=
n or termination, please review your catalog, retire any items in violation=
, and avoid re-listing similar items that violate our Prohibited Products P=
olicy.

**DO NOT REPLY TO THIS EMAIL AS THIS INBOX IS NOT MONITORED. PLEASE CREATE =
A SUPPORT CASE**

Thank you for being part of our seller community! We appreciate your partne=
rship.

Regards,

Walmart Trust and Safety

ref:!00D610ZKTc.!5008Y02Sw2hI:ref

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Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

<html><head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"><title></title>
</head>
<body>Hello Designer Living Inc.,<br>
&nbsp;
<p>We have identified items within your catalog that are in violation of our Prohibited Product Policy and therefore we have removed these items. This is causing (non-compliant) concerns and needs your immediate attention</p>
<br>
<b>Below are example items we removed from your catalog for your review.</b><br>
&nbsp;
<table border="1" style="" width="95%">
	<tbody>
		<tr>
			<th colspan="1" rowspan="1">Item Id</th>
			<th colspan="1" rowspan="1">Title</th>
			<th colspan="1" rowspan="1">Policy Violation Type</th>
		</tr>
		<tr>
			<td colspan="1" rowspan="1">561010174</td>
			<td colspan="1" rowspan="1">Home Essence 800GSM Luxurious 100% Cotton 8 Piece Towel Set, Blush</td>
			<td colspan="1" rowspan="1">Compliance</td>
		</tr>
	</tbody>
</table>
<br>
<b>Please take the following actions: </b>

<ul>
	<li><b>Retire</b> items found within your <a href="https://seller.walmart.com/item/list" target="_blank">Items</a> page with &#8220;Error&#8221; status code (Filter list by Status &#8220;Items with errors&#8221; and look for code COMP, IP or TNS by hovering over Error Message) in Seller Center due to the listed policy violations above. You <b>must</b> retire the item(s) in violation and not simply unpublish.

	<ul>
		<li><b>Here's an example of the Error message</b>: This item is prohibited because it violates one of our legal or compliance policies. For more details, create a case for Partner Support and include the code <b>COMP</b>.</li>
	</ul>
	</li>
	<li><b>Prevent future violations</b>, you should <b>not</b> upload any similar or like items or re-upload previously prohibited items.</li>
	<li><b>Review</b> the <a href="https://sellerhelp.walmart.com/seller/s/guide?article=000006005" target="_blank">Prohibited Products Policy</a> &amp; <a href="https://gecrm.my.salesforce.com/sfc/p/#61000000ZKTc/a/4M000000Ln0z/Dppp2HY2_NRVO5z4ggeNgdYYT0oht9ydq9cXmhq9_FI" target="_blank">Intellectual Property Policy</a> and ensure you are compliant.</li>
	<li><b>Appealing Items/Claims in Violation</b>, If you identify items that you believe were flagged in error, please open a Seller Support case by selecting Items and Inventory &gt; Item is Unpublished and select the option (Compliance error code (COMP), Trust and Safety error code (IP and Offensive) that best fits your issue. Once we have your Seller Support case, our team will review your items that you feel may be in error and notify you of the outcome once a decision has been made.</li>
</ul>

<p>To <b>avoid</b> future violations to your account including any possible suspension or termination, please review your catalog, retire any items in violation, and <b>avoid</b> re-listing similar items that violate our Prohibited Products Policy.</p>
&nbsp;

<p>**DO NOT REPLY TO THIS EMAIL AS THIS INBOX IS NOT MONITORED. PLEASE CREATE A SUPPORT CASE**</p>
&nbsp;

<p>Thank you for being part of our seller community! We appreciate your partnership.</p>
&nbsp;

<p>Regards,</p>

<p>Walmart Trust and Safety</p>
ref:!00D610ZKTc.!5008Y02Sw2hI:ref<img alt="" src="https://gecrm.my.salesforce.com/servlet/servlet.ImageServer?oid=00D61000000ZKTc&amp;esid=0188Y00001JoS1m&amp;from=ext"><br><br></body>
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