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On= Mon, Jan 20, 2025 at 12:51=E2=80=AFPM Designer Living Inc. <s-7A7F20510BE1= 44D8843AA778BD66186C@relay.walmart.com> wrote:

Hi Marion -


Thank you for your respo= nse, we double check your order in Walmart portal, unfortutately the addres= s is still in PA. This kind of circumstances is valid and we cannot process= a refund.


Thanks,

Jerson


=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Hi Jerson,


My package was delivered to an= address in Pennsylvania.  I live in NJ two hours from where the packa= ge was delivered.  My address with Walmart was updated for delivery bu= t was still unfortunately sent to a wrong address.  I don=E2=80=99t ha= ve contact with neighbors or anyone that lives there.  I would appreci= ate a refund of my order.  


Thank you.


=

Marion Selet


On Mon, Jan 20, 2025 at 11:33=E2=80=AFAM <= a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerli= ving.com <s-7A7F20510BE144D8843AA778BD66186C@relay.wa= lmart.com> wrote:

You have a message from= Designer Living Inc. - Walmart.com  



= Sales Order Id:  200012605520602

Item= :   Madison Park Oversized Throw Brushed Long Faux Fur Soft A= ll Season Throw Blanket for Bed Sofa Couch in Sand, 60x70"


<= /p>


Hello Marion / Walmart-

 

Thank you = for your email.  Upon checking with FedEx, your order#:200012605520602= / Purchase order #: 109001632096195 with the tracking#: 2844= 26591968 has been delivered on 01/18/2025.  We ask that you first chec= k with other family members, neighbors and around the outside of your home = to ensure the package was not misplaced. 

 

Sincerely= ,

Jerson

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Dear Designer Living Inc. 

<= br>

** THIS IS AN ESCALATION **


This is Walmart Cust= omer Care, contacting you on behalf of the customer for the order below. Th= e customer is receiving a copy of this message.


C= ustomer Name: Marion Selet

Customer Order Numbe= r: 200012605520602

Purchase Order No:&= nbsp;109001632096195

Reason for Contact:  Deli= vered to Wrong Location/LAD

Item name/number:  = ; Madison Park Oversized Throw Brushed Long Faux Fur Soft All Season Throw = Blanket for Bed Sofa Couch in Sand, 60x70"/56135383

Age= nt message:   Hi this is Jacob from walmart.com contacting you on behalf of the cus= tomer to tell you that the customer did not get the item and the customer w= ants a full refund. Hoping for your immediate assistance. Thank you so much= .



What you need to do now:

=

1. Reply to this message to contact the customer, and do so within 48 ho= urs, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Cu= stomer Service Team


3D""

3D""

3D""
3D""