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Thank you for your time.

<= div class=3D"gmail_quote gmail_quote_container">
On Mon, Jan 20, 2025 at 1:06=E2=80=AFPM Designer Living Inc. <= ;s-= 7A7F20510BE144D8843AA778BD66186C@relay.walmart.com> wrote:
=

Hi Marion -


Unfortunatel= y this is a valid. Your request has been denied.


Thanks,

Jerson


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

My address has been= updated numerous times.  I just received a package from Walmart at my= right address so I=E2=80=99m not sure where you got the address you delive= red to.  You delivered to the wrong address.  I would expect a re= fund. 


On Mon, Jan 20, 2025 at 12:51=E2=80=AFPM Desig= ner Living Inc. <s-7A7F20510BE144D8843AA778BD66186C@relay= .walmart.com> wrote:

Hi Ma= rion -


Thank you for your response, we double check your o= rder in Walmart portal, unfortutately the address is still in PA. This kind= of circumstances is valid and we cannot process a refund.


Thanks,

Jerson


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Hi Jer= son,


My package was delivered to an address in Pennsylvani= a.  I live in NJ two hours from where the package was delivered. = My address with Walmart was updated for delivery but was still unfortunate= ly sent to a wrong address.  I don=E2=80=99t have contact with neighbo= rs or anyone that lives there.  I would appreciate a refund of my orde= r.  


Thank you.


Marion Selet

<= br>

On Mon, Jan 20, 2025 at 11:33=E2=80=AFAM info@designerliving.com <s-7A7F20510BE144D8843AA778BD66186C@relay.walmart.com> wrote= :

You have a message from Designer Living Inc. -= Walmart.com  



Sales Order Id= :  200012605520602

Item:   Madis= on Park Oversized Throw Brushed Long Faux Fur Soft All Season Throw Blanket= for Bed Sofa Couch in Sand, 60x70"



Hello = Marion / Walmart-

 

Thank you for your email.  U= pon checking with FedEx, your order#:200012605520602/ Purchase order #:&nbs= p;109001632096195 with the tracking#: 284426591968 has been deliv= ered on 01/18/2025.  We ask that you first check with other family mem= bers, neighbors and around the outside of your home to ensure the package w= as not misplaced. 

 

Sincerely,

Jerson

De= signer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc. 


** THIS IS AN = ESCALATION **


This is Walmart Customer Care, contacting yo= u on behalf of the customer for the order below. The customer is receiving = a copy of this message.


Customer Name:&n= bsp;Marion Selet

Customer Order Number: 2000126= 05520602

Purchase Order No: 109001632096195

=

Reason for Contact:  Delivered to Wrong Location/= LAD

Item name/number:   Madison Park Oversized= Throw Brushed Long Faux Fur Soft All Season Throw Blanket for Bed Sofa Cou= ch in Sand, 60x70"/56135383

Agent message: &nb= sp; Hi this is Jacob from = walmart.com contacting you on behalf of the customer to tell you that t= he customer did not get the item and the customer wants a full refund. Hopi= ng for your immediate assistance. Thank you so much.



<= /p>

What you need to do now:

1. Reply to this mess= age to contact the customer, and do so within 48 hours, per the guidelines = outlined in the Marketplace S= eller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Cu= stomer Service Team


3D""

3D""

3D""=

3D""
3D""