Received: from PH0PR06MB7141.namprd06.prod.outlook.com (2603:10b6:510:29::23) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Mon, 20 Jan 2025 17:15:33 +0000 Received: from SJ0PR13CA0205.namprd13.prod.outlook.com (2603:10b6:a03:2c3::30) by PH0PR06MB7141.namprd06.prod.outlook.com (2603:10b6:510:29::23) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8356.21; Mon, 20 Jan 2025 17:15:29 +0000 Received: from CO1PEPF000044F3.namprd05.prod.outlook.com (2603:10b6:a03:2c3:cafe::4) by SJ0PR13CA0205.outlook.office365.com (2603:10b6:a03:2c3::30) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8377.13 via Frontend Transport; Mon, 20 Jan 2025 17:15:29 +0000 Authentication-Results: spf=pass (sender IP is 161.38.195.100) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 161.38.195.100 as permitted sender) receiver=protection.outlook.com; client-ip=161.38.195.100; helo=m195-100.mailgun.net; pr=C Received: from m195-100.mailgun.net (161.38.195.100) by CO1PEPF000044F3.mail.protection.outlook.com (10.167.241.73) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8377.8 via Frontend Transport; Mon, 20 Jan 2025 17:15:28 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1737393328; x=1737400528; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=+zPj4HxdAzUhD+Pfd8xQ9uvW2QCWsjA7Z+VF70ADYDQ=; b=cfFpqgMOaGfR22VqsfX9UD+Y6hV7jZqLZeo3TjVjs0CeDVKU8rAAXOzgcgZjEsIeWb/IplkBzuTlQqWM0aqXLJWziYB0NIoHVi1Chh/kQ/1Yl1nZ4hhHf/LmYRd9xxl0Z6/LShJqAJrBHNICBOhjvM2b7B4gTjgjZ3gar8IGVTg= X-Mailgun-Sending-Ip: 161.38.195.100 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by e057da5306c8 with HTTP id 678e84ae9fa66ecba20151e9; Mon, 20 Jan 2025 17:15:26 GMT Sender: c-7A7F20510BE144D8843AA778BD66186C@relay.walmart.com Date: Mon, 20 Jan 2025 17:15:26 +0000 Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250119003225842 From: Marion Selet To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "7A7F20510BE144D8843AA778BD66186C"} Message-Id: <20250120171526.99474a707110b407@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 20 Jan 2025 17:15:29.0017 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 499b2d3e-4d6e-4ca9-d471-08dd397609cf X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: CO1PEPF000044F3:EE_|PH0PR06MB7141:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: CO1PEPF000044F3.namprd05.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 499b2d3e-4d6e-4ca9-d471-08dd397609cf X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|69100299015|5073199012|29132699027|8096899003|4076899003|7053199007; X-Forefront-Antispam-Report: CIP:161.38.195.100;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m195-100.mailgun.net;PTR:m195-100.mailgun.net;CAT:NONE;SFS:(13230040)(69100299015)(5073199012)(29132699027)(8096899003)(4076899003)(7053199007);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 20 Jan 2025 17:15:28.6580 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 499b2d3e-4d6e-4ca9-d471-08dd397609cf X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: CO1PEPF000044F3.namprd05.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH0PR06MB7141 X-MS-Exchange-Transport-EndToEndLatency: 00:00:05.2531243 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8356.017 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?d2tpanYzcnU3NUN3d0E0aDNGLzREbFBuN0FLVEdBWmtQR0xkR291NUZlbldw?= =?utf-8?B?c1hEdUdXc0ROMDhqYU1RSE1lSDVUWVFKV01YdTdtbDRZNWhaR2luejZVcWpQ?= =?utf-8?B?bktqYkdBRW1VSHZDTE02SGhUYW5NVUJ4UEZ3OTFQZjd6aS81dmc0R0lkWUlI?= =?utf-8?B?WmtuSmhZbGtIbXJmR3FOQlRFd05VbDI0MkpkRzZJclZQSzVEYitBM01WV3NP?= =?utf-8?B?R21QQVUycWFlTnhYZ01rc2x3MzBISEF2cDRlMmErcnZSaUtIeTZiL05OOHRZ?= =?utf-8?B?WWk3QXNYUE9aaFhVem94MkdhQllLRndmQ0pCM0FocHFlaTZlUHRIb0kwOWNH?= =?utf-8?B?cTVIUjNrdjZKQ1BEUWdDaXQ1TXoyZXZiZm4yWmtmd1V0R280ZnZUVVRCZU1t?= =?utf-8?B?VW9QZG9wRVdhZURLVDBNMVJoTkNNNE93OFR4YzJKVnlFWXNrRlFIeWdKYlRM?= =?utf-8?B?dGRtSVEvcHE2WDVFK2FsbFMxaGZreEIvZDc5d0FpZzdPeWZWVFN2enM5L0Ni?= =?utf-8?B?bGIwR2k4c3l2Z1ZsVFRDVmUwTUFIdzgzWXZSZzNCYStQTDNlRjVRaS9VQ2xz?= =?utf-8?B?TVJvZTI4WDdZdmdmNWlMWWZQSHhObktSSnhJYSsweUZJZm1WUHRDckNJS0NU?= =?utf-8?B?R3NONitCeFJVSXJqcm4yQjBKSG1OdDlEcU00WVFVc1Q3NTB6V0NJcWRGUndl?= =?utf-8?B?TWlJa1p2dzd5eVRvTDJKSHhUVTBKVnFINTFvRmgyNDhzUzJkcGdaK054MnhS?= =?utf-8?B?OHJjWEwwWkN4a1VOS3pUOTVEcnM2cVgyT05MNkhocENNZGI5bDBGb1dpQUhB?= =?utf-8?B?L2Z3ekdTcmZrLzJCV0xjdEloUFVTZEpsVnBCM2xDMVIwWkY5dmdxcjNOdk0v?= =?utf-8?B?L2VJQTR2ak5qZ1RXdFBqLzVXZ093UEcwM2RKejFiL0I3ZGx3V0tVRncvK1Q3?= =?utf-8?B?Ry9CWW95ZWx6em5nVDh4cVdBMTN3VmJSaEdvYUkvM05Jc1A1TDV4SXhYa1NF?= =?utf-8?B?K0pkRW9mL3hLZm9oazlQNjlGUHBXUlhQMDdOWk53ZDlRUkxlL3VBWHdOVFcr?= =?utf-8?B?SDJEeGFZbFB2LytNUm41SGR0Q0d0QkRsNGIyYWxKRURja2V4REVaeWdjWS9q?= =?utf-8?B?cFJWNktWUHRQZ29FNnVSNExyL2crT3cwZGNEUkZEMHI4MGFlTzFrcm1tWlRD?= =?utf-8?B?dHRlSks5ZnRjRG9rNU5HaW5oL3hRN0pGK01PZURLZTFjek0yTERQT0tYVzFK?= =?utf-8?B?d2RheGcvSzFqdE51R1NkMTh0eGxWWEpmdDd4eVVQRW14YVgxVGFJeVNRUHhj?= =?utf-8?B?eDROSXh2VzUxV0NMNGpDMHM5OVlQOER4aXFodWpSWFhWZmdrYkJZNUJ4RUZx?= =?utf-8?B?clA5UklQS3R5MWVFMGczc241Yjl2N2lMeFNqU1VObjM2aGY1R052QXFsdDhZ?= =?utf-8?B?SVhSaU5mVmZyQktkbW9DNmp3VGo1SkxSWXY0dkd2S3VuRUczdTZuNzZTQTFT?= =?utf-8?B?VTR0dTFYRmZCR3QvL3dLRkJQV3FIQVF5TUZqdExIa2NaL2VJQkcydjVhSVh5?= =?utf-8?B?M2lyOGoyU2R4cWpHYS9rS0tvRWNEYVdmSVZkQ3VuZzdWTWZRRHBNRithUEwv?= =?utf-8?B?OWhOR0s0Z2NMNFlIMkVNOWlKNVRGREpOaEpqRUZ1ZEVMZVZnaGpFWHNqa3l1?= =?utf-8?B?akx0ZEFpbFpLYTUxZzNoY2ozNFRjL1VPN2t5TXphVkswQWh1TE1JM2plUnFF?= =?utf-8?B?RER6ckFzOWNGWkNwRk9PK2liTHo0WGNjdmZyZUcyNDlBL0tlMndSM1U1K3Az?= =?utf-8?B?S2tId3NQWFJYazFES2dTcmZ5OUhmQUtQYndTR2NRQzZKNWY0Zk4xdUM5MXhX?= =?utf-8?B?ZXdXTWhoZGdHUzVMd3JYUExtTHNzdStnS2xqQ3ZoUkpoS2U5Wng3cW9KUFVu?= =?utf-8?B?MmdMc1hHNkJ0a0FGZHlUQUVEaTlnWXdQaGNkUDZOSzhMQitkSVJoWHdaWXlx?= =?utf-8?B?TTJkZEErYTAvd0E2QmNnYkozaGFnUCtrVkVWL1NJNmVDZXhMMHZvd3NJOUV3?= =?utf-8?B?MzdWWTBuK0lqK09WeHRoWXA0MUI4N3J0NXJrbW03WTYzQlp3dW5NTFhLSDYv?= =?utf-8?B?YzlyTnRvdlJ6Rk1SYmtnSGdsS1pEQkxFbDVaeTJ2ZndscmJuY1ZMUFo1WWVY?= =?utf-8?B?bVUzYnd3UmpRS2hySHp5dklkZ0loQ3RONXliQUxXcmZTRGdBMnVNZ0JKSTBz?= =?utf-8?B?M0wyK0ozWFlQZzd3QXI2d3VUMmZ6VFYvN0c2QTRKSDZpejcwNTVJNTYrQmFO?= =?utf-8?B?RUZ1eFlQTjB2bXFLNXkzMkxlcDN1UVVSRUZ6NUpydWd0eVNJcms4TXhvTHUy?= =?utf-8?B?S1pzUy9HVjVGajQwUlFFUjM5TVN6d3FjQk5xSnNVNmYzTUpEZEN6NldtYUJP?= =?utf-8?B?NFM4ZlBZc2NKVmp2Y0VPWjNLcXFCNFBGRk1zYUNRdDRRVGl5ZUFJTjJvcUt0?= =?utf-8?B?OXptcXk1VFFENUZCYjBXVzhZYUNSdnpKUlJjdzhFRk5QcU93UFV0ZlEwelRS?= =?utf-8?B?TTNKcDZYK01aUis1Lzl6cks1bHR1L0hZMkQxY2tZQjZvYlA1cytZRkZleVU5?= =?utf-8?B?Njc4c1FCbXh6UnBOanNiK1M4Mi9CbTh6dUcxZVpJRHN1ZEdNWHhub1NzdEdG?= =?utf-8?B?MFZGWllaRWVrRm9OWnhNYU5MTjNqbzBGZHcyQkZrNHFld2kyQlVNRWpKOE41?= =?utf-8?B?cm1NVzhhNE5FYWtXVmw4WTgvK05hVW5POHFDd2gxZEhrQkJ0SVMrZ1d1NkZQ?= =?utf-8?B?K1ptampKaUQ2M3RJSC9tUk0yMUo4VjJVZGRMOGRNY2JtSHB6MGwrMVVOV1NJ?= =?utf-8?Q?z+KJh7T5CXAvhXwxxGePMLj0Cp3BdXZ9PR1+DuQc=3D?= MIME-Version: 1.0 Hi Jerson,

My package was delivered to an address in Pennsylvania.  I live in = NJ two hours from where the package was delivered.  My address with Wa= lmart was updated for delivery but was still unfortunately sent to a wrong = address.  I don=E2=80=99t have contact with neighbors or anyone that l= ives there.  I would appreciate a refund of my order.  

Thank you.

Marion Selet

On Mon,= Jan 20, 2025 at 11:33=E2=80=AFAM info@designerliving.com <s-7A7F20510BE144D8843AA778BD66186C@relay.wal= mart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012605520602
Item:   Madison Park Oversized Throw Brushed Long Fau= x Fur Soft All Season Throw Blanket for Bed Sofa Couch in Sand, 60x70"=


Hello Marion / Walmart-

 

Thank= you for your email.  Upon checking with FedEx, your order#:2000= 12605520602/ Purchase order #: 109001632096195 with the tracking#: 284426591968 has been delivered on 01/18/2025.&n= bsp; We ask that you first check with other family members, neighbors and a= round the outside of your home to ensure the package was not misplaced.&nbs= p;

 

Sincerely,

Jerson

Designer Living Custome= r Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer= Living Inc. 


** THIS IS AN ESCALATION **


<= /p>

This is Walmart Customer Care, contacting you on behalf of the custom= er for the order below. The customer is receiving a copy of this message.


Customer Name: Marion Selet

Customer Order Number: 200012605520602

Pu= rchase Order No: 109001632096195

Reason for Co= ntact:  Delivered to Wrong Location/LAD

Item n= ame/number:   Madison Park Oversized Throw Brushed Long Faux = Fur Soft All Season Throw Blanket for Bed Sofa Couch in Sand, 60x70"/5= 6135383

Agent message:   Hi this is Jacob from= walmart.com contactin= g you on behalf of the customer to tell you that the customer did not get t= he item and the customer wants a full refund. Hoping for your immediate ass= istance. Thank you so much.



What you ne= ed to do now:

1. Reply to this message to contact the custom= er, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requi= rements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D""
3D""