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On Tue, Jan 14, 2025 = at 9:48=E2=80=AFAM Designer Living Inc. <s-582197BE5E59494FA2DD89F964F03C8F= @relay.walmart.com> wrote:
<= p>Hello Rachel,


We apologize for the inconve= nience. Unfortunately, we are unable to send replacements at this time due = to the item=E2=80=99s unavailability. However, we would be happy to process= a refund. Would it be okay with you?


Sincerely, = ;

Giselle 

Designer Living Customer Service 

info@designerliv= ing.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Rachel Smith

6912 Weston Lane N 

Maple Grove MN 55311


On = Mon, Jan 13, 2025 at 4:47=E2=80=AFPM Designer Living Inc. <s-582197BE5E59494FA2DD89F964F03C8F@relay.walmart.com> wrote:

Hello Rachel,


Thank you for sending = the photo. We would be happy to send a replacement. To proceed, please conf= irm your shipping address.


Sincerely, 

Giselle&= nbsp;

Designer Living Customer Service 

info@designerliving.com

<= p>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D




On Mon, Jan 13, 2025 at 10:49=E2=80=AFAM Designer Living Inc. <s-582197BE5E59494FA2DD89F964F03C8F@relay.walmart.com> wr= ote:

= Dear Rachel,

 

Thank you for reaching out to us.=

 

Could you pleas= e provide a photo of the damaged item? This will help us investigate the ma= tter promptly.

 

T= hank you for your understanding.

 

 

Best regards,
Giselle=
Designer Living Customer Service
info@des= ignerliving.com

 


<= p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D


Dear Designer Living Inc., 

Rachel Smith wants to connect with you for the order below:

<= br>

Customer Order Number:  200010665954279

Purchase Order No:  108802176810025

Reason for Contact:  Ask a question

Item na= me/number:  Comfort Spaces Ember Microfiber 3-Piece White Ruc= hed Comforter Set, King/1367633788



Customer Me= ssage:

This has ripped and fallen apart after one gentle= wash.


What you need to do now:

1. = Reply to this message to contact the customer, and do so within 48 hours, p= er the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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