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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Julissa Lopez Cruz
Customer Order Number: 200012911746504
Purchase Order No: 109000893229929
Reason for Contact:  Cancel my order
Item name/number:   Madison Park Beaded 36" Dia = Round Wall Mirror, with Luxury Iron Framed, Modern Wall Mounted Mirror for = Home D=C3=A9cor, Gold, Size: 27"Dia x 1.75"D, Frame Color: Gold/3= 89289776
Agent message:   Greetings! this is Walmart.com on t= he customer's behalf. The reason for this email is because our mutual custo= mer never received the item and the Cx wants to get the refund for this or= der besides the cx requesting the cancellation before but the items it wasn= 't cancel for this order . Please help the Cx and contact the Cx as soon a= s possible. Thank you so much for your help.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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