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Subject: Re: Message from Walmart.com Customer: Where is my order, 200012828317460 #Ref
 20250113003425629
From: Axl McCracken <c-3C47542BB89A4A5B8A3DB81193611795@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">Thank you for reaching out. I actually submitted a request f=
or a refund through Walmart just this morning. <br></div><br><div class=3D"=
gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On=
 Mon, Jan 13, 2025 at 10:52=E2=80=AFAM Designer Living Inc. &lt;<a href=3D"=
mailto:s-3C47542BB89A4A5B8A3DB81193611795@relay.walmart.com">s-3C47542BB89A=
4A5B8A3DB81193611795@relay.walmart.com</a>&gt; wrote:<br></div><blockquote =
class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px sol=
id rgb(204,204,204);padding-left:1ex"><p style=3D"margin-top:1px;margin-bot=
tom:1px"><span style=3D"font-family:&quot;Arial&quot;,sans-serif">Hello Axl=
,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"fo=
nt-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p><p style=3D"margin=
-top:1px;margin-bottom:1px"><span style=3D"font-family:&quot;Arial&quot;,sa=
ns-serif">Thank you for reaching out.</span></p><p style=3D"margin-top:1px;=
margin-bottom:1px"><span style=3D"font-family:&quot;Arial&quot;,sans-serif"=
>&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=
=3D"font-family:&quot;Arial&quot;,sans-serif">We apologize for the delay wi=
th your order. The order has been shipped, but unfortunately, we have not y=
et received an update from FedEx. To ensure a swift resolution, we would be=
 happy to send a replacement. Please let us know if you would like to proce=
ed.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"=
font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p><p style=3D"marg=
in-top:1px;margin-bottom:1px"><span style=3D"font-family:&quot;Arial&quot;,=
sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px">=
<span style=3D"font-family:&quot;Arial&quot;,sans-serif">Sincerely,<br> Gis=
elle<br> Designer Living Customer Service<br> <a href=3D"mailto:info@design=
erliving.com" target=3D"_blank">info@designerliving.com</a></span></p><p><b=
r></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.,&nbsp;</p><p><=
br></p><p>Axl McCracken wants to connect with you for the order below:</p><=
p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 200012828317460=
</p><p><strong> Purchase Order No</strong>:&nbsp; 108934981123384</p><p><st=
rong> Reason for Contact: </strong>&nbsp;Where is my order</p><p><strong> I=
tem name/number:</strong>&nbsp; Comfort Spaces 9-Piece Queen Size Comforter=
 Sets, Floral Bed in a Bag, Blue/Red Bed Set Comforter Bedding Sets with Sh=
eets and Side Pockets/1772840977</p><p><br><br></p><p><strong>Customer Mess=
age</strong>:<br></p><p>I ordered this a month ago but it hasn't shipped ye=
t. I'm wondering what's going on? If possible, please ship the order. If th=
at can't happen any longer, I'd like a refund. Thank you!</p><p><br></p><p>=
<strong>What you need to do now:</strong></p><p>1. Reply to this message to=
 contact the customer, and do so within 48 hours, per the guidelines outlin=
ed in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D00000=
6402#Customer_Service_Requirements" target=3D"_blank">Marketplace Seller Cu=
stomer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1" height=3D"1" alt=3D""></p><img width=3D"1" height=3D"1" alt=3D"">
</blockquote></div>
<img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com=
/o/eJwczMFOxCAQANCvKceGYYBhDnNo6x5M9mD0C7AMK0mXTbBZ49-b-AOvSK4YvRoVIIyUkg1s=
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1T3F8AAAD__4S1OJw">
