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Or to the post office directly?  What will the cost of return = shipping be? Thank you
Sent from my iPhone

On Jan 9, 2025, at 2:52=E2=80=AFPM, Designer Living Inc. <s-0D5BC4= B2B9074995ACE85EEB1D80C3CB@relay.walmart.com> wrote:

=EF=BB=BF

Hi!


I attached your return label.


Than= ks,

Jerson


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

So, I went I. To tal= k with Walmart customer service as you told me to for them to pull up a ret= urn label from you.  They said it was blocked to them and they couldn= =E2=80=99t see anywhere to print a label out. The looked at my account spec= ifically and there was no return label.  I am requesting that you emai= l me a return label. That would make all this go away and I could return th= is comforter to you.  Please send a return label via email as soon as = possible.  Thank you. Paula Zets

Sent from my iPhone

<= br>

On Jan 6, 2025, at 4:20=E2=80=AFPM, Paula Zets

=EF=BB=BFOkay.  We tried that and Wal-Mart said we h= ad to contact the merchant to find out the procedure for return.  Now = you are saying to return to Walmart.  I=E2=80=99m a little confused? T= hank you. Paula zets

Sent from my iPhone


On Jan 6, 2025, at 10:53=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF

Hello 

Thank you for your email. Upon fu= rther investigation, we have confirmed that the item ordered was in color g= rey. If you do not need the item anymore you can process a return request t= hrough your Walmart account.


Sincerely,

Kyle

Designer Living


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D


Dear Designer Living Inc., 


P= aula Zets wants to connect with you for the order below:


<= strong> Customer Order Number:  200012188169850

Purchase Order No:  108925686358436

Reason f= or Contact:  Ask a question

Item name/number:<= /strong>  Regency Heights Full/Queen Comforter Sets Reversible 3 Piece= Extra Soft Bedding with Pillow Shams Grey/5062629443



= Customer Message:

Hello. We need to return this = for a different color? We went to return it to Walmart and they said we nee= ded to contact the seller directly. So that=E2=80=99s what I=E2=80=99m doin= g now. We didn=E2=80=99t realize we got the wrong color until my grandson o= pened it up at Christmas. What are the next steps to return this and get a = refund so we can re-order it in the sage green that we need? Don=E2=80=99t = know why we got gray instead of sage green, but hopefully we can resolve th= is quickly.


What you need to do now:

<= p>1. Reply to this message to contact the customer, and do so within 48 hou= rs, per the guidelines outlined in the Marketplac= e Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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<Walmart return label - order#200012188169850.pdf>
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