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To talk with Walmart customer service= as you told me to for them to pull up a return label from you.  They = said it was blocked to them and they couldn=E2=80=99t see anywhere to print= a label out. The looked at my account specifically and there was no return= label.  I am requesting that you email me a return label. That would = make all this go away and I could return this comforter to you.  Pleas= e send a return label via email as soon as possible.  Thank you. Paula= Zets
Sent from = my iPhone

On Jan 6, 202= 5, at 4:20=E2=80=AFPM, Paula Zets <pbzets@gmail.com> wrote:

=EF=BB=BFOkay. =  We tried that and Wal-Mart said we had to contact the merchant to fin= d out the procedure for return.  Now you are saying to return to Walma= rt.  I=E2=80=99m a little confused? Thank you. Paula zets
Sent from my iPhone

On Jan 6, 2025, at 10:53=E2=80= =AFAM, Designer Living Inc. <s-0D5BC4B2B9074995ACE85EEB1D80C3CB@relay.wa= lmart.com> wrote:

=EF=BB=BF

Hello Paula -


=

Thank you for your email. Upon fur= ther investigation, we have confirmed that the item ordered was in color gr= ey. If you do not need the item anymore you can process a return request th= rough your Walmart account.


Sincerely,

Kyle

Designer Living


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Dear Designer Living Inc., 


Paula= Zets wants to connect with you for the order below:


Customer Order Number:  200012188169850

Pu= rchase Order No:  108925686358436

Reason for C= ontact:  Ask a question

Item name/number:  Regency Heights Full/Queen Comforter Sets Reversible 3 Piece Ext= ra Soft Bedding with Pillow Shams Grey/5062629443



Customer Message:

Hello. We need to return this for = a different color? We went to return it to Walmart and they said we needed = to contact the seller directly. So that=E2=80=99s what I=E2=80=99m doing no= w. We didn=E2=80=99t realize we got the wrong color until my grandson opene= d it up at Christmas. What are the next steps to return this and get a refu= nd so we can re-order it in the sage green that we need? Don=E2=80=99t know= why we got gray instead of sage green, but hopefully we can resolve this q= uickly.


What you need to do now:

1.= Reply to this message to contact the customer, and do so within 48 hours, = per the guidelines outlined in the Marketplace Se= ller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Thank you= , 

Your Walmart Customer Care Team


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=3D""
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