Received: from PH0PR06MB8484.namprd06.prod.outlook.com (2603:10b6:510:5d::11) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Wed, 8 Jan 2025 23:02:38 +0000 Received: from SA1PR06MB8152.namprd06.prod.outlook.com (2603:10b6:806:1db::8) by PH0PR06MB8484.namprd06.prod.outlook.com (2603:10b6:510:5d::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8335.10; Wed, 8 Jan 2025 23:02:35 +0000 Received: from SA1PR06MB8152.namprd06.prod.outlook.com ([fe80::88fb:6981:67d8:85e8]) by SA1PR06MB8152.namprd06.prod.outlook.com ([fe80::88fb:6981:67d8:85e8%7]) with mapi id 15.20.8335.011; Wed, 8 Jan 2025 23:02:35 +0000 From: Josh Escarcha To: info , JLA Customer Service Subject: =?iso-8859-1?Q?Re:_Blue_Madison_Park_Wall_Art_Living_Room_D=E9cor_-_Flora?= =?iso-8859-1?Q?l_Antiqued_Wooden_Carving_Wall_Decor_Panel,?= Thread-Topic: =?iso-8859-1?Q?Blue_Madison_Park_Wall_Art_Living_Room_D=E9cor_-_Floral_An?= =?iso-8859-1?Q?tiqued_Wooden_Carving_Wall_Decor_Panel,?= Thread-Index: AQHbYhrYmXK5w3LSbEKd5uaWkIsdP7MNfNUzgAABEIY= Date: Wed, 8 Jan 2025 23:02:35 +0000 Message-ID: References: In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-MS-Exchange-Organization-AuthSource: SA1PR06MB8152.namprd06.prod.outlook.com X-MS-Has-Attach: X-MS-Exchange-Organization-Network-Message-Id: 5388359f-8679-4092-3654-08dd30388a29 X-MS-Exchange-Organization-SCL: 1 X-MS-TNEF-Correlator: X-MS-Exchange-Organization-RecordReviewCfmType: 0 msip_labels: x-ms-publictraffictype: Email X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(425001)(930097)(140003); X-Microsoft-Antispam-Message-Info: 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 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0

Hello Tara-

Thank you for your contacting JLA Home. We are sorry to hear of the issues = you are having with your wall art decor you've purchased from Amazon. Can y= ou please provide a photo of the damaged panel that you have received?

Thank you,

Josh

E-Commerce Support Team

jlacs@jlahome.com

From: info <info@designe= rliving.com>
Sent: Thursday, January 9, 2025 6:56 AM
To: JLA Customer Service <jlacs@jlahome.com>
Subject: Fw: Blue Madison Park Wall Art Living Room D=E9cor - Floral= Antiqued Wooden Carving Wall Decor Panel,

From: Tara May <tarama= y1@gmail.com>
Sent: Wednesday, January 8, 2025 14:15
To: info <info@designerliving.com>
Subject: Blue Madison Park Wall Art Living Room D=E9cor - Floral Ant= iqued Wooden Carving Wall Decor Panel,

Hi! I received this yesterday from my Amazon order the de= tails are below. I absolutely love this it is beautiful! One of the panels = came broken I figured I would contact you first I didn't know if it was wor= th going through Amazon to have to return stuff or if it was a way to just get another panel that wasn't brok= en or if you want the broken one back I don't know... Anyways I love it it'= s beautiful it's going to be perfect for what I'm going to use it for I jus= t wish it didn't come broken so I wanted to see if you want me to continue with the return through Amazon = or if you wanted to handle it differently I would be awesome either way.&nb= sp;

Order date

Jan 2, 2025

Order #

111-0198662-2945002