Received: from DS1PR06MB10211.namprd06.prod.outlook.com (2603:10b6:8:206::5) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Wed, 8 Jan 2025 00:38:19 +0000 Received: from DS7PR05CA0029.namprd05.prod.outlook.com (2603:10b6:5:3b9::34) by DS1PR06MB10211.namprd06.prod.outlook.com (2603:10b6:8:206::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8314.16; Wed, 8 Jan 2025 00:38:16 +0000 Received: from DS1PEPF00017099.namprd05.prod.outlook.com (2603:10b6:5:3b9:cafe::3b) by DS7PR05CA0029.outlook.office365.com (2603:10b6:5:3b9::34) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8293.15 via Frontend Transport; Wed, 8 Jan 2025 00:38:16 +0000 Authentication-Results: spf=pass (sender IP is 69.72.42.24) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 69.72.42.24 as permitted sender) receiver=protection.outlook.com; client-ip=69.72.42.24; helo=m42-24.mailgun.net; pr=C Received: from m42-24.mailgun.net (69.72.42.24) by DS1PEPF00017099.mail.protection.outlook.com (10.167.18.103) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8335.7 via Frontend Transport; Wed, 8 Jan 2025 00:38:16 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1736296695; x=1736303895; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=5o/oi4ej0MxLBjYCd97MgwWep3loBIaJx4TB6C6Cthg=; b=aru3rXWH/P/xMcDPiaKu2bbBpCy2zG52Jvt09QNQbb3Z3K7IQXeQHm6Ac1w/Q1/IOZM8v+EgjE9tOzKR4nZ01Sz5KwrKOWlmIJQ0wldhOqaocG1yoF1LEIwORndCNk096/KQSm7cVWnBVpvo5AQmp8J72nAM2Ofc72l5CIYFqLo= X-Mailgun-Sending-Ip: 69.72.42.24 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by 4aabf66789a7 with HTTP id 677dc8f747629dd9949aa2f6; Wed, 08 Jan 2025 00:38:15 GMT Sender: c-35A0F4505F2445518FFD9DE91D39B62A@relay.walmart.com Date: Wed, 08 Jan 2025 00:38:15 +0000 Subject: Re: RE:Please contact the customer - Other Reason #Ref 20250106003125483 From: Dan Finch To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "35A0F4505F2445518FFD9DE91D39B62A"} Message-Id: <20250108003815.ec54c55e83061ef8@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 08 Jan 2025 00:38:16.6195 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: d6fef276-bde9-4dc3-d655-08dd2f7cbdf9 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: DS1PEPF00017099:EE_|DS1PR06MB10211:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: DS1PEPF00017099.namprd05.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: d6fef276-bde9-4dc3-d655-08dd2f7cbdf9 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|29132699027|5073199012|69100299015|4076899003|7053199007|8096899003; X-Forefront-Antispam-Report: CIP:69.72.42.24;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m42-24.mailgun.net;PTR:m42-24.mailgun.net;CAT:NONE;SFS:(13230040)(29132699027)(5073199012)(69100299015)(4076899003)(7053199007)(8096899003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 08 Jan 2025 00:38:16.2133 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: d6fef276-bde9-4dc3-d655-08dd2f7cbdf9 X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: DS1PEPF00017099.namprd05.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: DS1PR06MB10211 X-MS-Exchange-Transport-EndToEndLatency: 00:00:03.7377998 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8314.018 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?TjdjL3kyR0FmRHhxNENjajZMYnpCdmlaV21MWmhKbm5iaUhvVG92U2Q4WnVE?= =?utf-8?B?d3ZVMERlaFRSQzNxUkJ6KzNTbVkrc2JSTlB0OVBBUTVac1pHSzZhQnhtQTYz?= =?utf-8?B?M092dnEyTTNhU3crV1U3UXloUU5YS3FZQ1dseS9MVVJ4NmpRcmE2czhrUzNW?= =?utf-8?B?VlNEVVV0RC82QkhST3N5U0pOL1lTUTJzWG9uVGkzeVBGT3BIUGhvVUp6ekpn?= =?utf-8?B?RjNBcHVSV0VkNVpJTDNiYlRHdVpKQlZQVUkySWtacnV4UUVJZEsxbWZnK2p4?= =?utf-8?B?cGFkWS9IYU9EeksrdUdqQlRoZTU5YlRuYkhNK1J3MTdwWFRkWVd6OGo4QVN5?= =?utf-8?B?M1VrSjVsVzZGQjc3TitaYmNaNDNnTUJoY2VieUJybWJrSE9TME1tUGpMeG91?= =?utf-8?B?OC9xMitMTmhTcWxKNUF3QzBhdlF3UjFsR2Z1WTAvK0dYRFJ2NHVicy9XOHZC?= =?utf-8?B?N2ViUXlTU3hnMWRHWU41QzhNczJ6Nm8wMVovOEkxMEl0VnhvTUZpbC9maHJW?= =?utf-8?B?TEsvR09URlE5U2Z4QkNoV1FDRUZPZDAyYUl4c0tjSHcrYXI1U1crUFFicTFn?= =?utf-8?B?OGhSZ2VBdXRHd3Y1QXZGOVhUbCt5MExDMXZ5dmhJeVVXUGt2b09oeDcrNExT?= =?utf-8?B?RXZtTVNaK0crTXBMajEwS3Rxc3k1Ni8yMnhCTE1UNUpJM3lleVlLYlN5a0I0?= =?utf-8?B?eW44Zk4yUHJtRzg2ZjZtNnhldmpKSDY3aHNhNEEzRlpVRTEzV3VXU3ZuelhL?= =?utf-8?B?UWRhU2lhWmF3MU9rVTNmZm5ibFZPUENlRkVITDBVQkxiMW10ellTWTdMS2Uw?= =?utf-8?B?c1JLOFpFVUhaWk81bmZnYTlwTUJ4WWhxNStTSTAxRm9NYmx2czhtWlhaUG80?= =?utf-8?B?MGRicDkwNUhsbjJpQlh2L1pnbk5kbTd2elRkZ0FMTEFJUVlsMXpzVGhtNDBR?= =?utf-8?B?blNnZm5MQWk4MDdCR3BHVVVISVVnS3dwbTRjOGY1NUFvN1k0TXdySUs4cnh5?= =?utf-8?B?ZWdqTW5lUS9vYktlbW9BWmhkSDN1UWhSeURYR3FJeFZGV1N2K2VJOERtYXo4?= =?utf-8?B?Q3lpN2QxUk5Bc3psQkJIU3dkWjlnVlc2ZlVYbWt6bFJLbk9ZdGFlVE55RVhC?= =?utf-8?B?bk1LVWhkT2tDWW1rbUN0ZGVHVFp4REZwd2NYeEdpY25Tenc0TlBlQ0FBTGNQ?= =?utf-8?B?dEV0ZEluMi91ZWNlRm5meFpkUEhNRGwrSnFVa2xsazkzdzBuZlJoUDBNNysx?= =?utf-8?B?UEhVZFZsM0RkZUxaaXF2RHRFOHRrdWNNTGwzeEJ5Nms2bVk5K1ZvZjhXem4v?= =?utf-8?B?eXhvN2M5RENYck9ZMVNXUFZvUVJCYWsyMytqUmhSdGwvY2hnWWZXZnJFYnc4?= =?utf-8?B?TXNmby9xZ2pRMXZYVGcyODBSdVkrYjlCNjNiUlFBYmkySjlrVGVoYzE1UDdE?= =?utf-8?B?YmxFNG9GTFgwTHRnWFNqZmNQeEsrSXdvQ1BWYmFpNG5RQTFCMS8zWDhtNkFP?= =?utf-8?B?R3hCQjJETzRMNlhsYWppZXJLeDNLTnBRRjRsN2pJRkpab3ZQVjZPMmZ5bmJL?= =?utf-8?B?M1FjQ1plckw1U3ZqdVJqNEIvUDRTekRvUlU3ZE1FbVQ3T3ZkZ0V6eEkzcjAw?= =?utf-8?B?aTlGcmp6MFhhbFFXY0dOdmVKZGw3YVEydVJyVkhVS3hXU1JPZG5NM1RaUFNM?= =?utf-8?B?N1FPN0J5M2pONDVBcTlQVzVXY0pBN1FpTXBpekUvR1I1Z3I2d3FvaDV0VGtn?= =?utf-8?B?bnVJZkdiTldKSmNnQ0FvcGdYRE9jdGs5SmRxZHFXd3ZEanFRaUNyajVNMzFE?= =?utf-8?B?cXB2a0NFRSttd0I1NVpaM3pwaWprNG1rUERNbXF2RGtSWTZCbUc0Z3R4Vjcz?= =?utf-8?B?QWJJS0RxZXJVUlMzblNJNWN5Y1FaSTN6NVpMb2lDTFlzL2lueGo1ZnIyVEl2?= =?utf-8?B?VkxRTWkzQmlCeC80alIvanZSTmlkc3pzWGVzVDFjNXp0d2d0clBnSmY4a1ly?= =?utf-8?B?MlJnQVczdWoxZkZvN251V21iSUdYK2J2d1hFNWhaTW1xeHJCK0ZRb0ZQU0tI?= =?utf-8?B?cXMwbUdURVFoRG1kVFB0cFdSQVl2TVEwZkxEbGlBYlNHZU9pbUdOZmdXVHoz?= =?utf-8?B?eTg5NG5PZ1FCbFAvUWFDc3l1eEpsZUlXS0huY2QrODJkcE8zTklQUFVQZlpG?= =?utf-8?B?c3lsbGh1R1VST1lEVHFlckJzTXVMYXgyMU9ocFFENEkzTjV4aXRMemJjeC9V?= =?utf-8?B?dFg2cnE4d2lSNWVwM2hhSXZIclJkZlIrZUJ2VitSTHNnckV4Zll5RTg2NGc4?= =?utf-8?B?SEpIUytYbnFHaWVxNHNBYlVWckVIYjJPWnhqbTBQMWl3SmNzTzE3dWdwVFND?= =?utf-8?B?NWUyVER2eEgwMmx6L0dBZm9BK1lGRlJZSG5tbEkwMi9IdHovRlN5Q3VBcFFO?= =?utf-8?B?Ylh6ZTFQRUdxM0NRN1BiSmxOREc2Rm4yQmlzbDFwak5WWjNHRUgyM25MT09I?= =?utf-8?B?UTA2Ry83TFpEeWMwWXNIT0tOUW5UMEhhT0xLejlUT3laLzJlZWNuMkhqV2FK?= =?utf-8?B?UmdjVDVxRU1YclIyZmEybS9NU1pYTlRUYzRZdlhGVjZRRnpaUmsrTVJBbjdI?= =?utf-8?B?ZTNPNUN3YWVaT0FxMDhRWm50Uys1c3R0VDkxSlRVNTVGdk9FK1NIUjVvTEJr?= =?utf-8?B?NVV2NndIMm82WjJzNWhPTEd3L1FUVHFwMDgzR2haNU5HWVdXUTA1NVdvNkxh?= =?utf-8?B?RlRCN0RVYTVoOG44MDZZOWVkWWwxUmplbEhGR2VGZVVDTVhJTmo5WEJteEJp?= =?utf-8?B?VGgzVFJhQjY4VXc5T21aWFdKVE85RlZhZDhOUm40YWthYU5vVHlWZEhpWFA3?= =?utf-8?Q?1j8qGbZix6ndg46io3RmVTiuT7BwP8nLFlx+fdxY=3D?= MIME-Version: 1.0

Sorry for the confusion.....the customer service person at wal-mart made a = mistake.  I think it should be resolved with wal-mart now for the miss= ing item.
From: s-35A0F4505F2445518FF= D9DE91D39B62A@relay.walmart.com <s-35A0F4505F2445518FFD9DE91D39B62A@rela= y.walmart.com> on behalf of info@designerliving.com <s-35A0F4505F2445518FFD9DE91D39B62A@relay.walmart.com>
Sent: Monday, January 6, 2025 4:44 PM
To: Dan Finch <general47@hotmail.com>
Subject: RE:Please contact the customer - Other Reason #Ref 20250106= 003125483
 
You have a message from Designer Living Inc. - Walmart.com  


Sales Order Id:  200011986102172
Item:   Comfort Spaces Queen Size Comforter Sets, 9-Piece = Bed in a Bag Queen, Blue Bedding Comforter Set with Comforter, Flat Sheet, = Fitted Sheet with Side Pockets, Bed Size: Queen, Actual Color: Aqua


Hello Dan / Walmart-

 

Thank you for your email.  Upon checking with FedEx, your order#:200011986102172/ Purchase order #: 108919978705194 with the tracking#: 777605948410 has= been delivered on 7/30/24.  We ask that you first check with other family members, neighbors and around the outside of your home to ens= ure the package was not misplaced. 

 

Sincerely,

Kyle

Designer Living Customer Service

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Dear Designer Living Inc. 


** THIS IS AN ESCALATION **


This is Walmart Customer Care, contacting you on behalf of the customer = for the order below. The customer is receiving a copy of this message.


Customer Name: Dan Finch

Customer Order Number: 200011986102172

Purchase Order No: 108919978705194

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Queen Size Comf= orter Sets, 9-Piece Bed in a Bag Queen, Blue Bedding Comforter Set with Com= forter, Flat Sheet, Fitted Sheet with Side Pockets, Bed Size: Queen, Actual= Color: Aqua/483987672

Agent message:   Hi! This is Erlinda from Walmart.= com contacting you on behalf of the customer. The customer did not received= the item yet. The customer is requesting for a REFUND. Please reach out to= the customer ASAP. .Thank you.



What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 ho= urs, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmar= t may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

3D""
3D""