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They told me to get in touch with you all. I am not playi= ng this game going back and forth with you and walmart. 
Jeanine Waters 



Sent from my Gala= xy



-------- Original message --------
From: "Designer Living Inc." <ps-AA76EEF507F1448C82C50A62= 972D3A74@relay.walmart.com>
Date: 1/6/25 10:35 AM (GMT-05:00)
To: Jeanine Waters <waters68_68@hotmail.com>
Subject: RE:RE: essage from Walmart.com Customer, Ref ID: AA76EEF507F1= 448C82C50A62972D3A74 #Ref 20250103003125437

Hello = Jeanine,

 

Thank you for reaching out.

 

Unfortunately, this order was fulfilled by Walmart, so w= e don=E2=80=99t have access to your order details. Please contact Walmart C= ustomer Service for assistance.

 

We apologize for any inconvenience and wish we could hel= p further.

 

 

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D


Order# 2000127-58449942




Sent from my Galaxy




-------- Original message --------

From: "Designer Living Inc."

Date: 1/3/25 6:54 PM (GMT-05:00)

To: Jeanine Waters

Subject: RE:Message from Walmart.com Customer, Ref ID: AA76EEF507F1448C8= 2C50A62972D3A74 #Ref 20250103003125437


Hello Jeanine-


Can you provide us with your order number so that we can check it here o= n our system?


Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D


Hi Designer Living Inc.,



You have received an inquiry from Jeanine Waters

Hello I order a dual controller for serta heated mattress pad becau= se it said and showed on the walmart website that all of the sizes have dua= l controls and when I received my full size today it only has 1 control. so= I say you should have to pay me back for what I paid for it and I keep the heater bed pad. it's false adve= rtisement. so you have 2 choices either send me a full refund and i keep th= e mattress pad or I keep the mattress pad and you send me half of the refun= d. I am going to put this on my bed and use it until I hear from you all. Jeanine Waters email me at Water= s68_68@hotmail.com

You can respond to the customer directly by replying to this email. Please = respond to this inquiry within 48 hours based on ourMarketplace Seller Customer= Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve c= ustomer experience, and assess seller performance.



Thank you,
Walmart Customer Service Team



RefID: AA76EEF507F1448C82C50A62972D3A74

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