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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Selena Martin
Customer Order Number: 200012797855405
Purchase Order No: 108934133966855
Reason for Contact:  Where is my order
Item name/number:   Intelligent Design Loretta Boho C= omforter Set with Bed Sheets in Navy, Bed Size: Full, Actual Color: Navy/23= 5904305
Agent message:   This is Walmart.com contacting you o= n behalf of the customer. Customer wants a refund for this item since she m= entioned that this item has a poor quality and it seems like it was already= used. The customer will receive a copy of this email.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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