Subject: Please contact the customer - Return/Replace - Incorrect Size/Item Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 04 Jan 2025 20:48:02 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: giovanna abbate

Customer Order Number: 200012064759684

Purchase Order No: 108919980020181

Reason for Contact:  Return/Replace - Incorrect Size/Item Received

Item name/number:   Mi Zone Kids Twin/Twin XL Size Comforter Sets, 4-Piece Kids Bedding Set for Girls, Butterfly Floral Comforter Bed Set, White/Pink, Bed Size: Twin/Twin-XL, Actual Color: Pink/670126162

Agent message:   CONTACT THE SELLER:
Order no: Order #200012064759684
Email: [email-masked] / [email-masked]
Message to seller: Customer is requesting to return the item for a refund since it was sent as a gift and accidentally purchased a wrong size. Kindly update the customer.
Name of the item: Mi Zone Kids Twin/TwinXL Comforter Set with Decor

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team