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From: Kim Bowers <kimberlylbowers1@gmail.com>
Date: Sat, 4 Jan 2025 09:20:20 -0600
Message-ID: <CAFv_ZtFiiWL9=1kTr9DuxMpA8zAnfMHPeKpzExKu3uhNeM2bew@mail.gmail.com>
Subject: Re: Croscill Sable Brown Pillow Cover
To: info@designerliving.com
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Good morning. Just following up on this request.
Thanks,
Kim

On Fri, Dec 27, 2024, 2:41=E2=80=AFPM Kim Bowers <kimberlylbowers1@gmail.co=
m> wrote:

> Hi,
>
> On October 10, 2024, we received 4 Croscill Sable Faux Fur Square throw
> pillows in the color Brown.  The pillows looked fine upon arrival , but
> when we took them out of the box, we noticed 1 of the 4 had the zipper se=
wn
> over the fabric. We were able to finally get it zipped up but it is now
> opening from both ends. Since we are out of the 30-day return window for
> Wayfair,  order # 3980155679, they recommended we reach out to you. Is it
> possible to get 1 replacement cover? Our address is:
> 623 Naples Drive
> Allen,  TX 75013
>
> Thank you,
> Kim
>

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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"auto">Good morning. Just following up on this request.&nbsp;<div =
dir=3D"auto">Thanks,<div dir=3D"auto">Kim</div></div></div><br><div class=
=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr=
">On Fri, Dec 27, 2024, 2:41=E2=80=AFPM Kim Bowers &lt;<a href=3D"mailto:ki=
mberlylbowers1@gmail.com">kimberlylbowers1@gmail.com</a>&gt; wrote:<br></di=
v><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:=
1px #ccc solid;padding-left:1ex"><div dir=3D"auto">Hi,&nbsp;<div dir=3D"aut=
o"><br></div><div dir=3D"auto">On October 10, 2024, we received 4 Croscill =
Sable Faux Fur Square throw pillows in the color Brown.&nbsp; The pillows l=
ooked fine upon arrival , but when we took them out of the box, we noticed =
1 of the 4 had the zipper sewn over the fabric. We were able to finally get=
 it zipped up but it is now opening from both ends. Since we are out of the=
 30-day return window for Wayfair,&nbsp; order # 3980155679, they recommend=
ed we reach out to you. Is it possible to get 1 replacement cover? Our addr=
ess is:</div><div dir=3D"auto">623 Naples Drive&nbsp;</div><div dir=3D"auto=
">Allen,&nbsp; TX 75013</div><div dir=3D"auto"><br></div><div dir=3D"auto">=
Thank you,</div><div dir=3D"auto">Kim</div></div>
</blockquote></div>

--0000000000009d5eca062ae2ef72--