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Order# 2000127-58449942



Sent from my Gala= xy



-------- Original message --------
From: "Designer Living Inc." <ps-AA76EEF507F1448C82C50A62= 972D3A74@relay.walmart.com>
Date: 1/3/25 6:54 PM (GMT-05:00)
To: Jeanine Waters <waters68_68@hotmail.com>
Subject: RE:Message from Walmart.com Customer, Ref ID: AA76EEF507F1448= C82C50A62972D3A74 #Ref 20250103003125437

Hello Jeanine-


Can you provide us with your order number so that we can check it here o= n our system?


Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Hi Designer Living Inc.,



You have received an inquiry from Jeanine Waters

Hello I order a dual controller for serta heated mattress pad becau= se it said and showed on the walmart website that all of the sizes have dua= l controls and when I received my full size today it only has 1 control. so= I say you should have to pay me back for what I paid for it and I keep the heater bed pad. it's false adve= rtisement. so you have 2 choices either send me a full refund and i keep th= e mattress pad or I keep the mattress pad and you send me half of the refun= d. I am going to put this on my bed and use it until I hear from you all. Jeanine Waters email me at Water= s68_68@hotmail.com

You can respond to the customer directly by replying to this email. Please = respond to this inquiry within 48 hours based on our Mark= etplace Seller Customer Care Requirements. We will keep a copy of each = email sent and received to help resolve disputes, improve customer experien= ce, and assess seller performance.



Thank you,
Walmart Customer Service Team



RefID: AA76EEF507F1448C82C50A62972D3A74

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