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Date: Fri, 03 Jan 2025 22:41:18 +0000
Subject: Message from Walmart.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74
From: Jeanine Waters <pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv>Hi <b>Designer Living Inc.,</b><div><br><br>

<div>You have received an inquiry from <b>Jeanine Waters</b> <br><br>

<b>Hello I order a dual controller for serta heated mattress pad because it=
 said and showed on the walmart website that all of the sizes have dual con=
trols and when I received my full size today it only has 1 control. so I sa=
y you should have to pay me back for what I paid for it and I keep the heat=
er bed pad. it's false advertisement. so you have 2 choices either send me =
a full refund and i keep the mattress pad or I keep the mattress pad and yo=
u send me half of the refund. I am going to put this on my bed and use it u=
ntil I hear from you all.=20
Jeanine Waters=20
email me at Waters68_68@hotmail.com </b> <br><br>

You can respond to the customer directly by replying to this email. Please =
respond to this inquiry within 48 hours based on our <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402">Marketplace Seller Custome=
r Care Requirements</a>. We will keep a copy of each email sent and receive=
d to help resolve disputes, improve customer experience, and assess seller =
performance. </div><br><br>



<div>Thank you, <br>

Walmart Customer Service Team</div><br><br>

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