Subject: Message from Walmart.com Customer: Ask a question, 200012690305031
From: Julie Bohannon <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 02 Jan 2025 20:02:14 +0000

Dear Designer Living Inc.,

Julie Bohannon wants to connect with you for the order below:

Customer Order Number:  200012690305031

Purchase Order No:  108936354148106

Reason for Contact:  Ask a question

Item name/number:  Galen Basketweave Cordless Roman Shade Collection/1317386472

Customer Message:

Hello, our shade arrived but there are snags or stitching issues in parts of the fabric. I can send pics if you'd like. Otherwise, I love it. Is it possible to do an exchange or something?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team