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charset="utf-8" Content-Transfer-Encoding: quoted-printable

Thank you for your response. Sorry I could not respo= nd prior to today, our systems were down. I would appreciate a new set bein= g sent to me. I contacted FedEx again concerning this shipment. I am gettin= g nowhere fast and the frustration is beyond unnecessary.  

 

Please ship a new bedding set to:

Trini Vandermark

503 GuyRay Drive

Red Lion PA 17356

 

Thank you

 

From: s-9FB24BD1139544CDAB9C52D36239F7A5@rela= y.walmart.com <s-9FB24BD1139544CDAB9C52D36239F7A5@relay.walmart.com>
Sent: Thursday, December 19, 2024 11:54 AM
To: Vandermark, Trini <tvandermark@grahamwindows.com>
Subject: [EXTERNAL] RE:Message from Walmart.com Customer: Where is m= y order, 200012336947476 #Ref 20241219003224919

 

CAUTION: This email originated outside of the organization. D= o not click links or open attachments unless you are expecting this email and know the contents are safe.

Hello Michelle/ Walmart-

 

Thank you for your email. We are sorry to hear your order has not arrive= d. Unfortunately, we cannot see further into FedEx's system as to why there= have been no scans for this package. We would like to send you a replaceme= nt order. If you agree with the resolution provided, can you give us the address where we will send the re= placement?

 

Sincerely,

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Dear Designer Living Inc., 

 

trini vandermark wants to connect with you for the order below:

 

Custo= mer Order Number:  200012336947476

Purch= ase Order No:  108933379464663

Reaso= n for Contact:  Where is my order

Item = name/number:  Woolrich Full/Queen Down Alternative Com= forter Set with Decor Pillow 4-Piece Ultra Soft Southwestern Bedding Set, B= rown Southwestern print/2788765528

 

Custo= mer Message:

Per FedEx delivery I have not received the package. They need you to con= tact them to start a trace apparently tracking # is 770295522801. I have sp= oken/tracked this since 12/1

 

What = you need to do now:

1. Reply to this message to contact the customer, and do so within 48 ho= urs, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmar= t may proactively refund the customer.

 

Thank you, 

Your Walmart Customer Care Team

 

3D"Image<= /span>

3D"Image

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