Subject: Your FedEx Claim has been denied
From: FedEx Claims Cargo <[email-masked]>
To: [email-masked]
Date: Mon, 30 Dec 2024 01:57:39 -0600 (CST)

Date: December 30, 2024

CASE #

C-175068367

TRACKING / PRO #

770547297360

SHIP / RECEIVED DATE

12/27/2024

CLAIM AMOUNT

$161.96

Hello FedEx Customer,

We value your business, and your satisfaction is of the utmost importance to us.

After review, we are unable to approve your claim based on our shipping records and the information provided. Our research indicates the "ship to" address on the invoice and the address label are the same and that FedEx correctly delivered the shipment to that address.

We encourage you to register for FedEx Delivery Manager. FedEx Delivery Manager gives residential package recipients more control over their deliveries, allow them to receive alerts, request a hold for pickup at a convenient location, sign for packages online, provide delivery instructions, and request a vacation hold. You can learn more about FedEx Delivery Manager at:

https://www.fedex.com/en-us/delivery-manager.html

You may provide updated information by visiting https://www.fedex.com; Click Support; File a claim; Log In; then Dispute My Claim or you may contact us at 1-800-786-4621.

Sincerely,
Fedex Cargo Claims.

How was your claims experience?

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