Subject: Re: Message from Walmart.com Customer: Where is my order, 200012752109703 #Ref 20241227003425174
From: Kimberly Tobin <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 29 Dec 2024 01:06:45 +0000

Please refund my order

On Sat, Dec 28, 2024 at 8:07 AM Kimberly Tobin <[email-masked]> wrote:

Well I never got it unless some else did

On Fri, Dec 27, 2024 at 6:15 PM Designer Living Inc. <[email-masked]> wrote:

Hello Kimberly,

Thank you for reaching out.

Upon checking with FedEx, your order with the tracking number 281925987508 has been delivered on 11/22/2024.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Kimberly Tobin wants to connect with you for the order below:

Customer Order Number:  200012752109703

Purchase Order No:  108932333131993

Reason for Contact:  Where is my order

Item name/number:  Regency Heights Textured Waffle Like Full/Queen Comforter Sets 3 Piece Bedding with Pillow Shams Light Grey/5065486912

Customer Message:

Says was delivered but I never got it

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team