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Date: Thu, 26 Dec 2024 04:24:16 +0000
Subject: Message from Walmart.com Customer:  Ask a question, 200012397310124
From: Edna Antonites <c-2C6B02694EC44D268D9B2E40BF1D3C93@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div>Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div>Edna Antonites wants to connect with you for the order below:</div=
>
    <div><br></div>
    <div><b> Customer Order Number</b>:&nbsp; 200012397310124</div>
    <div><b> Purchase Order No</b>:&nbsp; 108934548122285</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number:</b>&nbsp; Serta Plush King Top Heated Plush =
Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattress=
 Protector with Dual Controller and 10 Heat Settings White/2859416198 </div=
>
    <div><br><br></div>
    <div><b>Customer Message</b>:<br></div>
    Yes, I was wondering if I could not exchange this mattress topper with =
heat or send it back and get a new one this one has never been used was a g=
ift for my daughter. She opened it up to look at it and it had a big spot i=
n it  Brown spot. She said oh my God I told her I got it through Walmart an=
d they=E2=80=99re always good about returns or if something is messed up re=
placements would you please contact me and let me know what I am to do abou=
t this
    <div><br></div>
    <div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
    <div><br><br></div>
    <div>Thank you,&nbsp;</div>
    <div>Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
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