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Date: Wed, 25 Dec 2024 16:41:24 +0000
Subject: Message from Walmart.com Customer, Ref ID: C06D3858CE1247FBB994AB17DBAE1147
From: Crystal Wallner <pc-C06D3858CE1247FBB994AB17DBAE1147@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv>Hi <b>Designer Living Inc.,</b><div><br><br>

<div>You have received an inquiry from <b>Crystal Wallner</b> <br><br>

<b>Hello, I was shipped the incorrect item; I received the Burnt Orange col=
or instead of Champagne color. I was told I would not be receiving the one =
I ordered and that refund was my only option and to ship the incorrect one =
back to receive the refund. I repackaged and sent the incorrect back- It wa=
s picked up by fedex on Dec 2., tracking number  7970 1575 9646 and was sig=
ned for by your company on Dec 09 and it is showing as delivered. My Walmar=
t order is# 200012420965391. I still have not recieved a refund for this or=
der. It is now Dec 25.  That is a long time to wait to receive a refund for=
 a mistake that was made on behalf of the seller.=20
-Crystal=20

</b> <br><br>

You can respond to the customer directly by replying to this email. Please =
respond to this inquiry within 48 hours based on our <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402">Marketplace Seller Custome=
r Care Requirements</a>. We will keep a copy of each email sent and receive=
d to help resolve disputes, improve customer experience, and assess seller =
performance. </div><br><br>



<div>Thank you, <br>

Walmart Customer Service Team</div><br><br>

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