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I would greatly appreciate a refund at this point.=
Best Regar= ds,

Jaylyn Smith 

On Dec 24, 2024, at 10:39=E2=80=AFAM, s-6527C3B10BC84CD= 2A39C56A71B17871E@relay.walmart.com wrote:

=EF=BB=BF
You have a message from Designer Living Inc. - Walmart.com  =


Sales Order Id:  200012768983068
Item:   Serta Parsa Full Size Cozy Plush Electric Thr= ow Heated Blanket Multi Heat Level Charcoal Gray, Size: Full, Actual Color:= Charcoal Grey


Hello Jaylynn,

 <= /p>

Thank you for reaching out. 

 

Upon checking with FedEx, your order with the tracking number 7707= 42939819 has been delivered on 12/19/2024.  We ask that you first chec= k with other family members, neighbors and around the outside of your home = to ensure the package was not misplaced. 

 

=  

Sincerely,

Giselle

Designer Living Customer Service

<= p style=3D"margin-top:1px;margin-bottom:1px;background:white">info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc. =


** THIS IS AN ESCALATION **


This is Walm= art Customer Care, contacting you on behalf of the customer for the order b= elow. The customer is receiving a copy of this message.


Customer Name: Jaylynn Gilmore

Customer = Order Number: 200012768983068

Purchase Order No= : 108934977262341

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number: =   Serta Parsa Full Size Cozy Plush Electric Throw Heated Blan= ket Multi Heat Level Charcoal Gray, Size: Full, Actual Color: Charcoal Grey= /1017511017

Agent message:   Hello, Our customer claims they have not recieved the item ordered from your compa= ny. Please look into this and reach out to customer about this issue. Thank= you.



What you need to do now:=

1. Reply to this message to contact the customer, and do so within 4= 8 hours, per the guidelines outlined in the Marke= tplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.



Th= ank you, 
Your Walmart Customer Care Team


3D""



Walmart Customer Service Team

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