Received: from SA3PR06MB9513.namprd06.prod.outlook.com (2603:10b6:806:39a::15) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Fri, 20 Dec 2024 16:03:35 +0000 Received: from MN0PR02CA0023.namprd02.prod.outlook.com (2603:10b6:208:530::18) by SA3PR06MB9513.namprd06.prod.outlook.com (2603:10b6:806:39a::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8272.17; Fri, 20 Dec 2024 16:03:32 +0000 Received: from BN2PEPF000044A6.namprd04.prod.outlook.com (2603:10b6:208:530:cafe::5e) by MN0PR02CA0023.outlook.office365.com (2603:10b6:208:530::18) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8272.16 via Frontend Transport; Fri, 20 Dec 2024 16:03:32 +0000 Authentication-Results: spf=pass (sender IP is 104.130.123.233) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 104.130.123.233 as permitted sender) receiver=protection.outlook.com; client-ip=104.130.123.233; helo=mail.a233.static.mgsend.net; pr=C Received: from mail.a233.static.mgsend.net (104.130.123.233) by BN2PEPF000044A6.mail.protection.outlook.com (10.167.243.100) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8251.15 via Frontend Transport; Fri, 20 Dec 2024 16:03:32 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1734710612; x=1734717812; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=AaK+YfvzmYgJfJDn+KHZAT3qbLe5O30rJd25DBgT7Lk=; b=Y/mNGU21NJ62nY65bNAHxRN/5pXJ06Wg2ey12wraoj40+jLkJ8rB4wcK4EDZrE+C4vZ67KAzqXs3Ymo0SO5Ok/x2T8eyWdq2NsmAfyThHKW+pis685YDMaST0i/WrgYSiuxTgiO/nceRjlW10JVfctIKrCkwdjnMrPxHTgviWSg= X-Mailgun-Sending-Ip: 104.130.123.233 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by e4b2af13b7c8 with HTTP id 676595549080104debb6b4d5; Fri, 20 Dec 2024 16:03:32 GMT Sender: c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com Date: Fri, 20 Dec 2024 16:03:32 +0000 Subject: Re: Re: Re: Re: Re: Re: Re: Message from Walmart.com Customer: Ask a question, 200012708936615 #Ref 20241218003224914 From: Arshiya Kausar To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "A6300E813CF8419C893FEDEDF5C68C2D"} Message-Id: <20241220160332.f6ad6855cbbd8639@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 20 Dec 2024 16:03:32.4906 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: e9c03032-9138-408e-3f3e-08dd210fda2a X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: BN2PEPF000044A6:EE_|SA3PR06MB9513:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: BN2PEPF000044A6.namprd04.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: e9c03032-9138-408e-3f3e-08dd210fda2a X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|69100299015|8096899003; X-Forefront-Antispam-Report: CIP:104.130.123.233;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:mail.a233.static.mgsend.net;PTR:mail.a233.static.mgsend.net;CAT:NONE;SFS:(13230040)(69100299015)(8096899003);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 20 Dec 2024 16:03:32.2406 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: e9c03032-9138-408e-3f3e-08dd210fda2a X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: BN2PEPF000044A6.namprd04.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: SA3PR06MB9513 X-MS-Exchange-Transport-EndToEndLatency: 00:00:03.1794991 X-MS-Exchange-Processed-By-BccFoldering: 15.20.8272.000 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?cWdwRXVqaTY3YkdndHZrbVJoT0VyWlA4bkRDYkdNVUd4aGlJd3dCSlIwZkVp?= =?utf-8?B?VWU0YXN2MTBLVWVOOHBUT2x4eXc3dGtFWGhnenFndTJrUWtMa1hBdVlvRU5n?= =?utf-8?B?bjArTGl2L2VaVG9OT3dIRW5xSkt5b1UwOWgyZlcxTnhhRTgrSWJnaTByWXNJ?= =?utf-8?B?bTY1ZnI2SkZYWXBBd2dlcUs2SDBXV3VEOVZXSzFpMTlDSzMxaDZ3QXNhM1Bo?= =?utf-8?B?b2JjVXhTWDJrOGdTMjU1TnA0aCtEWW1ZVHhpZzZhRVRhMitTd1JqUDFtK1d2?= =?utf-8?B?VEJ0TVp0eDJHZWplR0kzS1hsWnNtRzJBQ2VJOGwyUERQWXoycXJHR2tXVFl2?= =?utf-8?B?d25wWHhndFZzU1BDZmh6NUtXOGlDQk1VV2tzL1NqSndCY2dnRVBmVi9EWHNH?= =?utf-8?B?ejREc1JtaHBPVFhnd1NBOXUzdUxvbjZMTlJNSDUvVUVCNWFhRDNyaWdoV0VH?= =?utf-8?B?N2cwZUJ6eEN1MC9SOXo1dUZTWDlIc0J5Z2RnOWUxVzFqaFJ5ZWNWM2pJSUd1?= =?utf-8?B?c1diS1d3bUd3Ym5TcGZTZXg5VHdQTklyZU10c3NDR29FTXlsYWNMV1NqYnNm?= =?utf-8?B?Ymd2a2cyTnFIZjFhTEU0VEtUcDlPM0JHb1EyeFl2TWNJb3Qrd3V1ZjMwL2JY?= =?utf-8?B?Q0xLQ1NEK2I5bUVPbzcvUjRjUU8rdHJQSmNDeStLMmo1VE1EUG5nVnl2YWRm?= =?utf-8?B?MUZmUThWVUZXVVBtTkg1bVNFWWZrakM4b3dNaXZaSnhMUUw0ZjJqMUlqRlpJ?= =?utf-8?B?THJzRmlndmlYZlBQK3BhYnB2Zk5FOFpjUGhHVXhxT0FuT3lzMlpaZkxPUEt1?= =?utf-8?B?a0lnWlBkNHRqL1BrUC9KMVJFWTZyd3BtK2w3VEN5NTB2WnIvMlp4cVNBSW4v?= =?utf-8?B?ZjR1dFp4R2pYWnVZZzlZdUpoYUgrRW0xVlNXZ21tOXh6cTBhSHp5WW9ZeTdi?= =?utf-8?B?NzBnUkhGdTIyZ3VuMlM0M3JrUmJ5RGJqeVVXRkVFRkQ4dXRKWHliKzZNS0Ju?= =?utf-8?B?NGJqaU5odWpyMXk4ZVRkOWtGckJWY0xJOXMzNUJlUTlnby9QSnQvek43dXRK?= =?utf-8?B?RjVKeENaMmt0T2FFRlpDKzZDNVpvZER5VzFTNnNNakx6WkxsVW14WjhWdjJV?= =?utf-8?B?ZUxwUmVXc0wrYm1MQVBvYkNJdDRjN2NucjR0ZDVZSTFYMEpVdjU1NkRzSmZq?= =?utf-8?B?NVBjbkUyNGNGaDV0YXpObjlXUk9HeHpwaTI0ZTA3cm56aXlkSW5KeWlncDA0?= =?utf-8?B?YThxWDNrUFhVRytpbGl6SzJhWlZoL0VPT0kwQU1aQnNYcFNseUpTSWtwd21C?= =?utf-8?B?SnBPampqRGJKenlaZzhjeVEzRWtFVmJUY3RlSXp2N0duRmwvN3hBTFg5OVVD?= =?utf-8?B?KzJLVmVQeCt5enM3aTFocGNvTi82VlN4Z2tJTzhjMjlGazFNVzY3emFUeWoy?= =?utf-8?B?YnhBVHl5akhWbHpraGJJY0xDRGgvak9sRlFtQkEzdGhReEk2a3hqd3Nnam9k?= =?utf-8?B?dGEvck1wWnRPUWE0YXlSZmxQb3F5YVZkaEtmNUxZMS9KNkJCczVBT09uNFhh?= =?utf-8?B?UGMvQjFkVGJxQWptZXcwQlBBeC9WL2ZXakNhQjdXV0srWGtZSmV3MERvTUl2?= =?utf-8?B?QjhVRHFuaDJQcUV6NFpPVktyWXFzYlppL3M4SWZoY3V3dy9Nc3c2QkJzSkd3?= =?utf-8?B?OFhxeHpZWXo1dGlueFhxd1paZWdRTWtwNlJ0MjFjMndpTkZjSmp0UU1ZVmVv?= =?utf-8?B?bHlOdThDQ3RQclNOeUZvdXhmYWJmSDUxRmtSUGtoeGlGbS9NWVVaKzFRQ1pQ?= =?utf-8?B?S3JuVFJZeVZsWHU1b1dKMHZjczRXMWcxcC9kTWpYSG5VNUJMd3FRbTh3SEwv?= =?utf-8?B?dUh5S0hiVzY0bDBGZldJL1BtdCs4UGFDYkpNdmNQZUR4WTZEcVhSVWJjVzl3?= =?utf-8?B?Ulh3TEg3b3Q4UjA0RFkvVmgyblh5UDhuM0hrRW1ra1FXN2xPNlhkL0Q2c2Ir?= =?utf-8?B?RkMwNEpQb0JtZVgzMDFMY2R5UDN1ZGZ3eE9KQXl6MkY2eUdXM1dBQkw3cVZS?= =?utf-8?B?ZlZWNVAxOC80Y3BlOENOVFF5RVlweSt0eGhhclJRY1JkUDQ0QUR1YmozT0hp?= =?utf-8?B?amNJRlp2U0FiWVBvakJkRytpQ21jbTVhMVpzWUIwU055Z2dqblZpRzU5Njlm?= =?utf-8?B?a2VJWjkrRDh3d0RvdjA0ZjE2UDFkUFIzT0N6bmxLeUxzazZLd25HbzJ1ZXU1?= =?utf-8?B?cEcxSkFJK01oUnlLT1drUGdFcllVcTBLdjNNKzZ5eGFHcHpwOERkMEZIQjFI?= =?utf-8?B?QWZUSmNtLzh0WU0xV204bzNLTFZNLzloelpGMm1hSjgvbk1rWVFiQWErVWll?= =?utf-8?B?SCt0MWUrOUdrcWluNEpLWk8zUmNqYXhqZVJmeTB2Tm52ZGJ6VW1XR01lZktO?= =?utf-8?B?Ri84aXdRQlBKd3RrKzc3dmFpN3h3Qlh4aEUxMHZES0JMZ2xIU0JBSkR0eHE2?= =?utf-8?B?NkJqMmF0RTdhODZzKzVBdUsrU3laWm9JekNxcUtzd0J3aXBtd0hDZGFFSGg2?= =?utf-8?B?MHNsdGFlZXJDa0MrZXB0OW9pWjNiS0d1djI0c3VmY1A5TTRuOEpLMFNRRTBJ?= =?utf-8?B?VGhmNnFVRStyb3hXcVZ5eUNpeTJWTndVR1NFR0NGZjBickV1OUVCd292L0ti?= =?utf-8?B?MEg2cytIN2ZndjdkNUtWd0tXUmJaeDN0Z0RIdStXQWhpRFVNdWh2MXVieWVY?= =?utf-8?B?bTBEeVljeTZjWUlqL0swSE9vNEx6dVZZQlAwWVFUd2ZHcEtiTnVseXZ0YjFy?= =?utf-8?B?bXF3NEpCQXRuTklyYUxWSUpVUlJyTUlRaGR5ZktlSTdQWERNdS83UllkdmZk?= =?utf-8?B?NGNwbytaVE53Tmt3WGtvb1VWQy9vbmRKVDQ0a3djbUUvZWczbk13ZlZyVHdn?= =?utf-8?B?OWtTT1NSVDBoWUtHQ01MWDA4dHdodS9VTStROGNEKyswcVBveTE5Y0tKdlNa?= =?utf-8?B?RTRiWFRWbWNGZjM5TUpzdDNxTlNVWExnaUtIN0RxRU1lSVN4TjY1enhUWWhv?= =?utf-8?B?MGRPd1p6dkovZWxBTWtDc1JNMzNXMVJYYXZ1ak41MHBkWXNrYVdLSWpvVDdu?= =?utf-8?B?ZncyWEdseWMvQnFLSjhFait4ZE1ieERZVllFWWNZRUg0WXVtK2hiaWxjM2pa?= =?utf-8?B?QitRZDhvQlU5NTY5cDY0UGlDN3FnWUp5V29YblYyRXlhcDRyeTFyRmZZNmVW?= =?utf-8?B?cVRmdlE9PQ==?= MIME-Version: 1.0

Hello,

I didn't say thank you. I said 'your = welcome'. Since I brought to your attention the fact that your product didn= 't match description.

Arshiya Kau= sar


On Fri, Dec 20, 2024 at 11:02=E2=80=AFA= M Designer Living Inc. <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.co= m> wrote:

Hello -


Sure no worries.


Thanks,

<= p>Jerson


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello,

I didn't = say thank you. I said 'your welcome'. Since I brought to your attention the= fact that your product didn't match description.

Arshiya Kausar


On= Fri, Dec 20, 2024 at 10:47=E2=80=AFAM Designer Living Inc. <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote:
=

Hello -


=

Sure no worries.


Thanks,

Jerson


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Hello,

I didn't say thank you. I = said 'your welcome'. Since I brought to your attention the fact that your p= roduct didn't match description.

Arshiya Kausar


On F= ri, 20 Dec 2024, 10:17 am Designer Living Inc., <s-A6300E= 813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote:

Hello -


Sure = no worries.


Thanks,

Jerson


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D


Hello,

Your welcome.

Arshiya Kausar

=


On Thu, 19 Dec 2024, 6:31 pm Designer Living Inc., <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote= :

Hello -


This has been noted.


Thanks,

Jerson

<= p>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D


Hello,

If you cannot sen= d replacement of a better comforter, fine. For future reference, please try= to match what you're selling to the pictures you provide on the website to= customers.

Regards,
Arshiya Kausar


On Thu, 19 De= c 2024, 6:13 pm Designer Living Inc., <s-A6300E813CF8419C= 893FEDEDF5C68C2D@relay.walmart.com> wrote:

Hello-


We will wait fo= r the item. Once we receive the item we will process the refund.


=

Thanks,

Jerson




=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D


Okay, so you're saying return the whole item and bu= y from another seller because your comforter is not made the way it is show= n in the picture. Understood.

Arshiya Kausar


On Thu,= 19 Dec 2024, 4:07 pm Designer Living Inc., <s-A6300E813C= F8419C893FEDEDF5C68C2D@relay.walmart.com> wrote:

This has been noted.


=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D


Hello,


Yes, ofcourse. Please se= e with comparison of the one shown in the product picture. It falls really = flat and has very little stuffing.


Regards,

Arshiya = Kausar


On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Designer L= iving Inc. <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walm= art.com> wrote:

Hello Arshiya/ Walmart-


Thank you for your em= ail. Can you provide us a photo of the damaged item that you have received?=


Sincerely,

Kyle

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Dear Designer Living Inc., 

=

Arshiya Kausar wants to connect with you for the order below:


Customer Order Number:  20001270893661= 5

Purchase Order No:  108935398030144

Reason for Contact:  Ask a question

Item n= ame/number:  Intelligent Design Queen Size Comforter Set, 9-P= iece Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Skirt/272604441=



Customer Message:

Hello, I= received the comforter set today, however, the comforter turned out to hav= e very little stuffing and is very flat. It is also small for my queen size= bed. It does not look at all like the stuffed comforter in the picture. Wo= uld you be able to please send me a replacement of the comforter? Arshiya Kausar


What you need to do now:

1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in theMarketplace Seller Custo= mer Care Requirements.
2. If there has been no reply to this commun= ication within 48 hours, Walmart may proactively refund the customer.



Thank you, 

Your Walmart Customer Care Team

<= p>

3D""

3D""=

3D""

3D""

3D""

3D""

3D""

3D""

3D""

3D""

3D""=

3D""

3D""

3D""
3D""