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Subject: Re: Re: Re: Re: Re: Message from Walmart.com Customer: Ask a question,
 200012708936615 #Ref 20241218003224914
From: Arshiya Kausar <c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><p=
 dir=3D"ltr">Hello,</p>
<p dir=3D"ltr">I didn't say thank you. I said 'your welcome'. Since I broug=
ht to your attention the fact that your product didn't match description.</=
p>
<p dir=3D"ltr">Arshiya Kausar</p>
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Fri, 20 Dec 2024, 10:17 am Designer Living Inc., &lt;<a =
href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com">s-A630=
0E813CF8419C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br></div><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #c=
cc solid;padding-left:1ex"><p>Hello -</p><p><br></p><p>Sure no worries.</p>=
<p><br></p><p>Thanks,</p><p>Jerson</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></=
p><p>Hello,</p><p>Your welcome.</p><p>Arshiya Kausar</p><p><br></p><p>On Th=
u, 19 Dec 2024, 6:31 pm Designer Living Inc., &lt;<a href=3D"mailto:s-A6300=
E813CF8419C893FEDEDF5C68C2D@relay.walmart.com" target=3D"_blank" rel=3D"nor=
eferrer">s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote=
:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;borde=
r-left:1px #ccc solid;padding-left:1ex"><p>Hello -</p><p><br></p><p>This ha=
s been noted.</p><p><br></p><p>Thanks,</p><p>Jerson</p><p><br></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Hello,</p><p>If you cannot send replacement of a be=
tter comforter, fine. For future reference, please try to match what you're=
 selling to the pictures you provide on the website to customers.</p><p>Reg=
ards,<br>Arshiya Kausar</p><p><br></p><p>On Thu, 19 Dec 2024, 6:13 pm Desig=
ner Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2D@r=
elay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-A6300E813CF8419C89=
3FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex"><p>Hello-</p><p><br></p><p>We will wait for the item. Once we re=
ceive the item we will process the refund.</p><p><br></p><p>Thanks,</p><p>J=
erson</p><p><br></p><p><br></p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
Okay, so you're saying return the whole item and buy from another seller be=
cause your comforter is not made the way it is shown in the picture. Unders=
tood.</p><p>Arshiya Kausar</p><p><br></p><p>On Thu, 19 Dec 2024, 4:07 pm De=
signer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2=
D@relay.walmart.com" target=3D"_blank" rel=3D"noreferrer">s-A6300E813CF8419=
C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=
=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padd=
ing-left:1ex">This has been noted.<p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p>=
<p>Hello,</p><p><br></p><p>Yes, ofcourse. Please see with comparison of the=
 one shown in the product picture. It falls really flat and has very little=
 stuffing.</p><p><br></p><p>Regards,</p><p>Arshiya Kausar</p><p><br></p><p>=
On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Designer Living Inc. &lt;<a href=
=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com" target=3D"=
_blank" rel=3D"noreferrer">s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart=
.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margi=
n:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
"><p>Hello&nbsp;Arshiya/ Walmart-</p><p><br></p><p>Thank you for your email=
. Can you provide us a photo of the damaged item that you have received?</p=
><p><br></p><p>Sincerely,</p><p>Kyle</p><p>Designer Living</p><p><br></p><p=
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br=
></p><p>Arshiya Kausar wants to connect with you for the order below:</p><p=
><br></p><p><strong>Customer Order Number</strong>:&nbsp; 200012708936615</=
p><p><strong>Purchase Order No</strong>:&nbsp; 108935398030144</p><p><stron=
g>Reason for Contact: </strong>&nbsp;Ask a question</p><p><strong>Item name=
/number:</strong>&nbsp; Intelligent Design Queen Size Comforter Set, 9-Piec=
e Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Skirt/272604441</p=
><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Hello, I re=
ceived the comforter set today, however, the comforter turned out to have v=
ery little stuffing and is very flat. It is also small for my queen size be=
d. It does not look at all like the stuffed comforter in the picture. Would=
 you be able to please
 send me a replacement of the comforter? Arshiya Kausar</p><p><br></p><p><s=
trong>What you need to do now:</strong></p><p>1. Reply to this message to c=
ontact the customer, and do so within 48 hours, per the guidelines outlined=
 in the<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D00000640=
2#Customer_Service_Requirements" target=3D"_blank" rel=3D"noreferrer">Marke=
tplace Seller Customer Care Requirements.</a> <br>2. If there has been no r=
eply to this communication within 48 hours, Walmart may proactively refund =
the customer.</p><p><br><br></p><p>Thank you,&nbsp;</p><p>Your Walmart Cust=
omer Care Team</p><p><br></p><p><img width=3D"1" height=3D"1" alt=3D"" src=
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