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If you cannot send replacement of a better comforter, fine. = For future reference, please try to match what you're selling to the pictur= es you provide on the website to customers.

Regards,
Arshiya Kausar


On Thu, 19 Dec 2024, 6:13 pm Designer Living Inc., <s-A6300= E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote:

Hello-


We will wait for the i= tem. Once we receive the item we will process the refund.


= Thanks,

Jerson




=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Okay, so you're saying return the whole item and buy from anothe= r seller because your comforter is not made the way it is shown in the pict= ure. Understood.

Arshiya Kausar


On Thu, 19 Dec 2024,= 4:07 pm Designer Living Inc., <s-A630= 0E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote:

This has been noted.


=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Hello,


Yes, ofcourse. Please see with compa= rison of the one shown in the product picture. It falls really flat and has= very little stuffing.


Regards,

Arshiya Kausar


On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Designer Living Inc. &= lt;s-A6300E813CF8419C893FEDEDF5C68C2D@rel= ay.walmart.com> wrote:

Hello Arshiya/ Walmart-


Thank you for = your email. Can you provide us a photo of the damaged item that you have re= ceived?


Sincerely,

Kyle

Designer Living

=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D


Dear Designer Living Inc., <= /p>


Arshiya Kausar wants to connect with you for the order bel= ow:


Customer Order Number:  20001270= 8936615

Purchase Order No:  108935398030144

=

Reason for Contact:  Ask a question

= Item name/number:  Intelligent Design Queen Size Comforter Se= t, 9-Piece Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Skirt/272= 604441



Customer Message:

He= llo, I received the comforter set today, however, the comforter turned out = to have very little stuffing and is very flat. It is also small for my quee= n size bed. It does not look at all like the stuffed comforter in the pictu= re. Would you be able to please send me a replacement of the comforter? Arshiya Kausar


What you need to do now:

1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in theMarke= tplace Seller Customer Care Requirements.
2. If there has been no r= eply to this communication within 48 hours, Walmart may proactively refund = the customer.



Thank you, 

Your Walmart Cust= omer Care Team


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